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ColoradoCloud

Super Admin Removal

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I have a previously created super admin account I need to remove from the portal. I am logged in as our new current Super Admin, how do i remove the old super admin account? It tied to a specific email address and the user does want to email or access anymore. 

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Hello Cloud

Welcome to our business forums

It does sound like the other admin is the "Primary Account Owner" and is not able to be deleted by other users

We can open a ticket, give a call to our premium phone support, or just shoot me a PM with the Email address of the old account

We can change the Primary Owner and you will be able to remove the old account, just let us know

Many Thanks

 

 

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