KGillespie Posted December 10, 2018 ID:1286200 Share Posted December 10, 2018 Hello and thanks for your help. I cannot open my jpg, pdf and dox files. I also have in the folders an IE that's titled decrypt_instruction. Thanks for your help with this. Addition.txt FRST.txt Malwarescan 12-10-18.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted December 11, 2018 Root Admin ID:1286413 Share Posted December 11, 2018 Hello @KGillespie and Please visit the following site and see if they can help you determine which encryption ransomware the computer was infected with. In some cases there are methods to recover your files, but most new attacks do not have a way to recover at this time. https://id-ransomware.malwarehunterteam.com/ Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 3, 2019 Root Admin ID:1290366 Share Posted January 3, 2019 Due to the lack of feedback, this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread. Thanks Link to post Share on other sites More sharing options...
Recommended Posts