Malwarebytes Won't unsintall from Windows 10

[AngelC]

I need assistance with unsintalling Malwarebytes from my windows 10 laptop. I've tried to unsintall it from the programs and features but the uninstall just sits there for hours and never removes the file from my system.

[AdvancedSetup]

Hello @AngelC and

 

Let me have you try doing a clean removal of Malwarebytes and see if that helps correct the issue or not.

 

Please download the Malwarebytes Support Tool and use it to do a Clean Removal of Malwarebytes

• Download Malwarebytes Support Tool
• Once the file is downloaded, open your Downloads folder/location of the downloaded file
• Double-click mb-support-X.X.X.XXXX.exe to run the program
  • You may be prompted by the User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.
• Place a check-mark next to Accept License Agreement and click Next
• Click the Advanced menu on the left.
  
  
   
• Click the CLEAN button
  
  |
   
• A progress bar will appear and the program will proceed to remove Malwarebytes from your computer
• Upon completion, click OK
• Follow the onscreen prompts to reboot and reinstall Malwarebytes if wanted, or decline and don't reinstall

Then let me know if you're still having issues with removing Malwarebytes.

Thank you

Ron

 

[AngelC]

Thank you so much!! It worked. 😁

[AdvancedSetup]

Great, glad that took care of your issue. If you need something else please let us know.

Take care and have a great Holiday Season

Ron

 

[AdvancedSetup]

Glad we could help.

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