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Hello  and :welcome:

Please take your time.

 NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

Download Malwarebytes Support Tool
https://downloads.malwarebytes.com/file/mbst?src=Experts

    Once the file is downloaded, open your Downloads folder/location of the downloaded file
    Double-click mb-support-X.X.X.XXXX.exe to run the program
        You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.
    Place a checkmark next to Accept License Agreement and click Next
    You will be presented with a page stating, "Get Started!"
    Click the Advanced tab

Click the Gather Logs button

A progress bar will appear and the program will proceed with getting logs from your computer

Upon completion, a file named mbst-grab-results.zip will be saved to your Desktop. Click OK

Please attach the file in your next reply. 

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I have attached A file I need you to download and save it to the same place that you saved the FRST program

Download attached **fixlist.txt** and save it to same location where the FRST tool is located.

NOTE: Both FRST.exe and the fixlist.txt must be in the same location or the fix will not work.
Close all browsers before running.

Double click FRST to run the tool. If the tool warns you the version is outdated, please download and run the updated version.
 •Click the **Fix Button**.
 
•If you receive a message that a reboot is required, please make sure you allow it to restart normally.

•The tool will complete its run after restart.

When finished, the tool will make a log (Fixlog.txt) in the same location from where it was run. Please attach the Fixlog.txt in your reply.

Restart the pc and let me know how it's running now.

fixlist.txt

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i still cant open chrome now, there is no log, i just post a screenshots for you to know, it keeps detecting .exe files and sending them to virus chest, but virus chest dont have any files on it. image.thumb.png.b28a8dab9d720126fb34c3f8149daa84.png

 

image.thumb.png.48a4191acc482c847108c2e6c4ee6dee.png

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Those look like False Positives to me.

xsd.exe

https://emi-dot-default-dot-virustotalcloud.appspot.com/en/file/282d07c7d6011c304434f667e63deebe7a5b5acfa9482c286e9c55d8e5713145/analysis/

MariaDB includes a binary named mbstream which is a copy of Percona XtraBackup xbstream that can be used to extract backup that were created using the --stream=xbstream option.

Can you uninstall Avast and download a fresh copy?

 

 

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okay thankyou ill uninstall and install it again. i will let you know what will happen thankyou so much. i might install google again because its exe file is gone now.

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For Chrome, lets do this:

The issues appear to be only happening with Chrome.
We will need to create new profile.

If you have Chrome Bookmarks that you want to save, you want to do that first.
Export / Import Bookmarks.

https://support.google.com/chrome/answer/96816?hl=en

Open your Chrome on all devices using Chrome as we need to make sure Chrome sync doesn't allow it back in.

• Go to Settings > People > Sync (or alternatively, enter the following in the address bar: chrome://settings/syncSetup)

• On the page, you'll see what synced data is enabled. Move all sliders to the left in order to disable all the syncing.

Please make sure Chrome is closed before running the fix

Keep in mind the fix requires a restart of the computer

 

I have attached A file I need you to download and save it to the same place that you saved the FRST program

Download attached **fixlist.txt** and save it to same location where the FRST tool is located.

NOTE: Both FRST.exe and the fixlist.txt must be in the same location or the fix will not work.
Close all browsers before running.

Double click FRST to run the tool. If the tool warns you the version is outdated, please download and run the updated version.
 •Click the **Fix Button**.
 
•If you receive a message that a reboot is required, please make sure you allow it to restart normally.

•The tool will complete its run after restart.

When finished, the tool will make a log (Fixlog.txt) in the same location from where it was run. Please attach the Fixlog.txt in your reply.

Restart the pc and let me know how it's running now.

fixlist.txt

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thank you! i think you fixed it, there is no more popping detection on my avast. thank you so much. ill still observe it and let you know if there is still issues. thank you so much Godbless you brother!

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Great Job

You're quite welcome. I'm happy to have helped, and glad this is resolved. As there are no other issues which need addressing we can now close this ticket.

Thanks for choosing Malwarebytes!

Peace Be With You


Help Secure your browsers

Please install uBlock Origin for your browsers.

uBlock Origin For Fire Fox, Chrome and Safari

https://www.ublock.org/

Opera

https://addons.opera.com/en-gb/extensions/details/ublock/?display=en

Edge

https://www.microsoft.com/en-us/store/p/ublock-origin/9nblggh444l4

AdBlock for IE

https://adblockplus.org/releases/adblock-plus-10-for-internet-explorer-released


Cryptolocker Ransomware: What You Need To Know

http://blog.malwarebytes.org/intelligence/2013/10/cryptolocker-ransomware-what-you-need-to-know/

Tech Support Scams

http://blog.malwarebytes.org/tech-support-scams/#help

Seven tips to keep your PC safe

http://blog.malwarebytes.org/intelligence/2013/06/seven-tips-to-keep-your-pc-safe-this-summer/

 

LD Tate

Malware Removal Specialist

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