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  • 2 weeks later...

@KDawg @Karland - so I got a fresh detection today of the same PUP. 

I checked my detection history and it's the same registry entry each time. I deleted it from quarantine again.

After reading the article suggested by KDawg, I could not narrow it down to a specific browser; so I followed the steps suggested for a possible "root kit" infection.

The policy for the endpoints has "Scan Rootkits" disabled; I enabled it and ran a scan of the specific device - results came back with 0 threats detected.

How do I kick this up to "Support"? :)

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  • Staff

Hi Mark_Albrosco,

I'm going to make some tweaks to the database to stop this detection since it doesn't appear to be a legitimate hit in this case.

In the future, please contact our business support with any future inquiries: https://support.malwarebytes.com/community/business

Thank you for continuing to use our product.

Chris

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