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360livesupport.com


TopTierIT
Go to solution Solved by Zynthesist,

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360livesupport.com and it's subdomains are being blocked and flagged as fraud sites. 

I also own the following domains that need to be excluded as well please. If I need to submit individual requests I will.

Malwarebytes
www.malwarebytes.com

-Log Details-
Protection Event Date: 11/29/18
Protection Event Time: 10:38 AM
Log File: e073d40c-f3ec-11e8-9eb7-a4badbf9bec5.json

-Software Information-
Version: 3.6.1.2711
Components Version: 1.0.482
Update Package Version: 1.0.8081
License: Premium

-System Information-
OS: Windows 10 (Build 17134.407)
CPU: x64
File System: NTFS
User: System

-Blocked Website Details-
Malicious Website: 1
, , Blocked, [-1], [-1],0.0.0

-Website Data-
Category: Fraud
Domain: sos.360livesupport.com
IP Address: 45.56.81.216
Port: [57688]
Type: Outbound
File: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

(end)

mwb.PNG

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Yes, I am aware of this. It is my company, as are those in the image above. It is not a fraud, fake, techsupport as the flag indicates. Please add to the exclusions. I am a TechBench member as well and my company Top Tier Computer Services branched off into this division for support calls.

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  • 2 weeks later...
On 11/29/2018 at 2:16 PM, Zynthesist said:

The block will be reviewed. Only domain I see blocked is *360livesupport.com

Where are we on this? I had to add my own site to exclusions. 360livesupport.com now forwards to https://https://www.360livesupport.com and is SSL secured.

I have clients that I resell through Techbench and they are getting error. 

Please advise.

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