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False positive threat for Articulate Updater.


GeraldSale

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Articulate Updater can be downloaded in Articulate official article here:

https://articulate.com/support/article/articulate-updater-release-notes-and-instructions#install

Here is the detailed report from Malwarebytes: 
Malwarebytes 
www.malwarebytes.com 

-Log Details- 
Protection Event Date: 11/27/18 
Protection Event Time: 1:58 PM 
Log File: 6ce396d4-f276-11e8-915e-e4b3183f8125.json 

-Software Information- 
Version: 3.6.1.2711 
Components Version: 1.0.482 
Update Package Version: 1.0.8047 
License: Premium 

-System Information- 
OS: Windows 10 (Build 17134.407) 
CPU: x64 
File System: NTFS 
User: System 

-Ransomware Details- 
File: 3 
Malware.Ransom.Agent.Generic, C:\DOCUMENTS AND SETTINGS\PUBLIC\Desktop\Articulate Updater.lnk, Quarantined, [0], [392685],0.0.0 
Malware.Ransom.Agent.Generic, C:\USERS\PUBLIC\DESKTOP\Articulate Updater.lnk, Quarantined, [0], [392685],0.0.0 
Malware.Ransom.Agent.Generic, C:\Program Files (x86)\Articulate\Articulate Updater\Updater.exe, Quarantined, [0], [392685],0.0.0

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  • Staff

Hi,

This is a generic detection by our antiransomware component. 

Can you unquarantine what was detected, then reboot and then zip and attach the C:\Program Files (x86)\Articulate\Articulate Updater\Updater.exe to your next post please?

This so we can have an additional look.

Thanks!

 

Edited to add, never mind, I see you provided the link in your post already for it to install. :)

Edited by miekiemoes
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