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Cannot remove mrxdavv.sys & kwave.sys


marktreg
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Hello,

I would greatly appreciate some help with my problem.

I have been trying to fix my Dad's computer but I cannot manage to do it. The computer shows no obvious signs of infection, such as pop-ups or fake antimalware screens etc. But when I run MBAM it continually finds two rootkit/trojan files (mrxdavv.sys & kwave.sys) which are scheduled for deletion on reboot. However, after rebooting, MBAM still finds these two files.

I have already run ComboFix, which must also have found these same two files, because the ComboFix log also says that it has deleted both of the files. But when I ran MBAM afterwards, MBAM found these same two files once again. So I assume that neither MBAM or ComboFix has been able to successfully delete them.

I cannot see the mrxdavv.sys & kwave.sys files with file explorers in either normal Windows or Windows Safe Mode. But I sort of expected this because I thought they might be hidden by the rootkit. But I have also booted the computer with an ERD commander Boot CD, and I cannot even see the mrxdavv.sys & kwave.sys files with file explorers in a Windows PE environment either. So I was wondering if these two files are created, and also hidden, at boot time - or something like that. I suppose a bootlog might tell me something useful. But anyway, I have already exhausted my tiny amount of computer knowledge, so now I think it's wise for me to leave it to the experts.

I have pasted the ComboFix, HijackThis and MBAM logs for analysis.

Thanks in advance.

~Mark.

-----------------------------------------------------------------------------------------------------------

ComboFix 09-09-07.05 - Char 08/09/2009 11:29.2.1 - NTFSx86

Running from: c:\documents and settings\Char\Desktop\ComboFix.exe

* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\windows\system32\drivers\mrxdavv.sys

c:\windows\system32\kwave.sys

.

((((((((((((((((((((((((( Files Created from 2009-08-08 to 2009-09-08 )))))))))))))))))))))))))))))))

.

2009-09-08 09:57 . 2009-03-17 12:26 65320 -c--a-w- c:\windows\system32\sbbd.exe

2009-09-08 09:57 . 2008-10-22 16:08 92464 -c--a-w- c:\windows\system32\drivers\SBREDrv.sys

2009-09-08 09:56 . 2009-09-08 10:01 -------- dc----w- C:\VIPRERESCUE

2009-09-07 10:14 . 2009-09-07 10:14 -------- dc----w- c:\program files\Sophos

2009-09-06 14:12 . 2009-09-06 14:12 -------- dc----w- c:\program files\Trend Micro

2009-09-06 13:53 . 2009-09-06 14:07 -------- dc--a-w- C:\aquar

2009-08-24 11:34 . 2009-09-01 22:41 65 -c-h--w- c:\windows\popcreg.dat

2009-08-24 11:34 . 2009-09-01 22:41 17 -c--a-w- c:\windows\popcinfot.dat

2009-08-24 11:33 . 2009-08-24 11:33 -------- dc----w- c:\documents and settings\All Users\Application Data\PopCap Games

2009-08-18 21:54 . 2009-08-18 21:54 -------- dc----w- c:\documents and settings\Char\Local Settings\Application Data\ESET

2009-08-13 22:02 . 2009-08-13 22:10 7 -c--a-w- c:\windows\system32\mmtra.bin

2009-08-13 21:57 . 2009-08-13 21:57 8416 -c--a-w- c:\windows\system32\drivers\fetnd5.sys

2009-08-09 12:29 . 2009-08-09 12:29 -------- dc----w- c:\documents and settings\Char\Application Data\BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1

2009-08-09 12:28 . 2009-08-09 12:28 -------- dc----w- c:\program files\Common Files\Adobe AIR

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2009-09-08 11:08 . 2007-06-10 14:30 -------- dc----w- c:\documents and settings\All Users\Application Data\Google Updater

2009-09-07 18:58 . 2009-06-14 11:13 -------- dc----w- c:\program files\SPAMfighter

2009-09-06 11:23 . 2005-01-14 02:13 -------- dc----w- c:\program files\Google

2009-08-28 21:45 . 2004-08-23 12:49 217 -c--a-w- c:\windows\popcinfo.dat

2009-08-26 20:03 . 2004-08-23 12:16 -------- dc----w- c:\program files\goodsol

2009-08-24 11:33 . 2004-08-23 12:50 -------- dc----w- c:\program files\PopCap Games

2009-08-09 11:43 . 2008-08-03 12:00 -------- dc----w- c:\program files\Malwarebytes' Anti-Malware

2009-08-09 11:36 . 2007-03-19 00:34 -------- dc----w- c:\program files\Kontiki

2009-08-09 11:36 . 2007-03-19 00:34 -------- dc----w- c:\documents and settings\All Users\Application Data\Kontiki

2009-08-03 12:36 . 2008-08-03 12:00 38160 -c--a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2009-08-03 12:36 . 2008-08-03 12:00 19096 -c--a-w- c:\windows\system32\drivers\mbam.sys

2009-08-01 22:35 . 2009-08-01 22:33 -------- dc----w- c:\documents and settings\Char\Application Data\Peace Craft

2009-07-23 22:29 . 2009-07-23 22:29 -------- dc----w- c:\documents and settings\All Users\Application Data\Fugazo

2009-07-19 12:09 . 2008-06-15 10:36 -------- dc----w- c:\program files\Winamp

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-10 68856]

"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2004-10-13 1694208]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"LWBMOUSE"="c:\program files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe" [2001-03-26 429568]

"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-09-28 185896]

"OpwareSE4"="c:\program files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe" [2006-10-11 75304]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-09-06 413696]

"ATICCC"="c:\program files\ATI Technologies\ATI.ACE\cli.exe" [2004-12-21 32768]

"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]

"SPAMfighter Agent"="c:\program files\SPAMfighter\SFAgent.exe" [2009-06-19 333960]

"egui"="c:\program files\ESET\ESET NOD32 Antivirus\egui.exe" [2009-05-14 2029640]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]

"symPCCheckup"="c:\windows\system32\Adobe\Shockwave 11\symcheckupstub.exe" [2008-08-06 234872]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]

"CTFMON.EXE"="c:\windows\System32\CTFMON.EXE" [2004-08-03 15360]

"NvMediaCenter"="c:\windows\System32\NVMCTRAY.DLL" [2003-10-06 49152]

"ATICCC"="c:\program files\ATI Technologies\ATI.ACE\cli.exe" [2004-12-21 32768]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

ATI CATALYST System Tray.lnk - c:\program files\ATI Technologies\ATI.ACE\CLI.exe [2004-12-21 32768]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WebrootSpySweeperService]

@="Service"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\Messenger\\msmsgs.exe"=

"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

R2 gupdate1ca1228360809ee;Google Update Service (gupdate1ca1228360809ee);c:\program files\Google\Update\GoogleUpdate.exe [2009-07-31 133104]

R3 ham50;Intel V92 HaM Data Fax Voice;c:\windows\system32\DRIVERS\IntelH51.sys [2002-06-21 469935]

R3 MEMSWEEP2;MEMSWEEP2;c:\windows\system32\61.tmp [x]

R3 ProtoWall;ProtoWall Network Service;c:\windows\system32\DRIVERS\ProtoWall.sys [x]

R3 s3m;s3m;c:\windows\system32\DRIVERS\s3m.sys [2001-08-17 166720]

R3 SBRE;SBRE;c:\windows\system32\drivers\SBREdrv.sys [2008-10-22 92464]

R3 USB-100;SMC Compact USB to Ethernet converter;c:\windows\system32\DRIVERS\SMC2208.SYS [2002-06-14 23938]

S0 PzWDM;PzWDM;c:\windows\system32\Drivers\PzWDM.sys [2004-03-11 15172]

S0 ssfs0bbc;ssfs0bbc;c:\windows\system32\DRIVERS\ssfs0bbc.sys [2008-08-09 29808]

S1 ehdrv;ehdrv;c:\windows\system32\DRIVERS\ehdrv.sys [2009-05-14 107256]

S1 epfwtdir;epfwtdir;c:\windows\system32\DRIVERS\epfwtdir.sys [2009-05-14 94360]

S2 ekrn;ESET Service;c:\program files\ESET\ESET NOD32 Antivirus\ekrn.exe [2009-05-14 731840]

S2 SPAMfighter Update Service;SPAMfighter Update Service;c:\program files\SPAMfighter\sfus.exe [2009-06-19 189064]

.

Contents of the 'Scheduled Tasks' folder

2009-09-05 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]

2009-09-08 c:\windows\Tasks\Google Software Updater.job

- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2007-03-27 00:45]

2009-09-08 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2009-07-31 21:45]

2009-09-08 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2009-07-31 21:45]

.

- - - - ORPHANS REMOVED - - - -

HKCU-Run-HandyPassword - c:\programfiles\HandyPassword\HandyPassword.exe

HKLM-Run-WinampAgent - c:\program files\Winamp\winampa.exe

SafeBoot-fetnd5.sys

SafeBoot-svcWRSSSDK

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.co.uk/

uDefault_Search_URL = hxxp://www.google.com/ie

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

uInternet Settings,ProxyOverride = *.local

IE: (PopUpCop) Allow images... - c:\progra~1\PopUpCop\PopUpCop.dll/allowimages

IE: (PopUpCop) Block images... - c:\progra~1\PopUpCop\PopUpCop.dll/blockimages

IE: (PopUpCop) Open In New Window - c:\progra~1\PopUpCop\PopUpCop.dll/imagenew

IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200

IE: Download All by FlashGet

IE: Download using FlashGet

IE: Easy-WebPrint Add To Print List - c:\program files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html

IE: Easy-WebPrint High Speed Print - c:\program files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html

IE: Easy-WebPrint Preview - c:\program files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html

IE: Easy-WebPrint Print - c:\program files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html

Trusted Zone: microsoft.com\*.update

Trusted Zone: microsoft.com\*.windowsupdate

DPF: DirectAnimation Java Classes

DPF: Microsoft XML Parser for Java

DPF: RaptisoftGameLoader - hxxp://www.miniclip.com/hamsterball/raptisoftgameloader.cab

DPF: {0EB73E39-8AD4-43E8-8FBA-0165C2CCDB8B} - hxxp://www.midasplayer.com/midasa.cab

DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} - file://e:\system\IntraLaunch.CAB

FF - ProfilePath - c:\documents and settings\Char\Application Data\Mozilla\FireFox\Profiles\gwlmp19x.default\

FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=

FF - prefs.js: browser.search.selectedEngine - Google

FF - component: c:\program files\Real\RealPlayer\browserrecord\components\nprpbrowserrecordplugin.dll

FF - plugin: c:\documents and settings\All Users\Application Data\Zylom\ZylomGamesPlayer\npzylomgamesplayer.dll

FF - plugin: c:\documents and settings\Char\Application Data\Mozilla\Firefox\Profiles\gwlmp19x.default\extensions\firefox@tvunetworks.com\plugins\npTVUAx.dll

FF - plugin: c:\program files\Google\Google Updater\2.4.1399.3742\npCIDetect13.dll

FF - plugin: c:\program files\Real\RealArcade\Plugins\Mozilla\npracplug.dll

.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2009-09-08 12:05

Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\MEMSWEEP2]

"ImagePath"="\??\c:\windows\system32\61.tmp"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-583907252-1060284298-854245398-1003\Software\Zepter Software\RegLib*8cd91ab2\CloneDVDmobile/1]

"1"=dword:4433a9c4

"2"=dword:4437b3f3

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10c.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\Elevation]

"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\LocalServer32]

@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10c.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}]

@Denied: (A 2) (Everyone)

@="IFlashBroker3"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(704)

c:\windows\system32\Ati2evxx.dll

- - - - - - - > 'explorer.exe'(2180)

c:\program files\ScanSoft\OmniPageSE4.0\OpHookSE4.dll

c:\program files\Browser Mouse\Browser Mouse\1.0\MOUSEDLL.DLL

c:\windows\system32\WPDShServiceObj.dll

c:\windows\system32\PortableDeviceTypes.dll

c:\windows\system32\PortableDeviceApi.dll

.

------------------------ Other Running Processes ------------------------

.

c:\windows\system32\ati2evxx.exe

c:\windows\system32\ati2evxx.exe

c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

c:\program files\Bonjour\mDNSResponder.exe

c:\program files\Webroot\Spy Sweeper\SpySweeper.exe

.

**************************************************************************

.

Completion time: 2009-09-08 12:26 - machine was rebooted

ComboFix-quarantined-files.txt 2009-09-08 11:25

Pre-Run: 13,114,138,624 bytes free

Post-Run: 13,096,677,376 bytes free

200

------------------------------------------------------------------------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 13:48:56, on 08/09/2009

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe

C:\Program Files\SPAMfighter\sfus.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe

C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe

C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe

C:\Program Files\SPAMfighter\SFAgent.exe

C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Messenger\msmsgs.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\system32\msiexec.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R3 - URLSearchHook: (no name) - - (no file)

O4 - HKLM\..\Run: [LWBMOUSE] "C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe"

O4 - HKLM\..\Run: [sSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot

O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [sPAMfighter Agent] "C:\Program Files\SPAMfighter\SFAgent.exe" update delay 60

O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice

O4 - HKLM\..\RunOnce: [symPCCheckup] "C:\WINDOWS\system32\Adobe\Shockwave 11\symcheckupstub.exe" /task /reboot

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-21-583907252-1060284298-854245398-1003\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User '?')

O4 - HKUS\S-1-5-21-583907252-1060284298-854245398-1003\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?')

O4 - HKUS\S-1-5-21-583907252-1060284298-854245398-1003\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User '?')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')

O4 - S-1-5-21-583907252-1060284298-854245398-1003 Startup: BBC iPlayer Desktop.lnk = C:\Program Files\BBC iPlayer Desktop\BBC iPlayer Desktop.exe (User '?')

O4 - Startup: BBC iPlayer Desktop.lnk = C:\Program Files\BBC iPlayer Desktop\BBC iPlayer Desktop.exe

O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe

O8 - Extra context menu item: (PopUpCop) Allow images... - res://C:\PROGRA~1\PopUpCop\PopUpCop.dll/allowimages

O8 - Extra context menu item: (PopUpCop) Block images... - res://C:\PROGRA~1\PopUpCop\PopUpCop.dll/blockimages

O8 - Extra context menu item: (PopUpCop) Open In New Window - res://C:\PROGRA~1\PopUpCop\PopUpCop.dll/imagenew

O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200

O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html

O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html

O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html

O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html

O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball/raptisoftgameloader.cab

O16 - DPF: {0EB73E39-8AD4-43E8-8FBA-0165C2CCDB8B} (GameControl Class) - http://www.midasplayer.com/midasa.cab

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} (CTVUAxCtrl Object) - http://dl.tvunetworks.com/TVUAx.cab

O16 - DPF: {4F5E4276-C120-11D6-A1FD-00508B9D48EA} (dldisplay Class) - http://www.gamehouse.com/ghdlctl.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1153579456164

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1229013243390

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab

O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://E:\system\IntraLaunch.CAB

O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - http://messenger.msn.com/download/msnmesse...pdownloader.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.adobe.com/pub/shockwave/...ash/swflash.cab

O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe

O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe

O23 - Service: Google Update Service (gupdate1ca1228360809ee) (gupdate1ca1228360809ee) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

O23 - Service: SPAMfighter Update Service - SPAMfighter ApS - C:\Program Files\SPAMfighter\sfus.exe

O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

--

End of file - 8029 bytes

--------------------------------------------------------------------------------------------------------------

Malwarebytes' Anti-Malware 1.40

Database version: 2758

Windows 5.1.2600 Service Pack 2

08/09/2009 13:57:16

mbam-log-2009-09-08 (13-57-16).txt

Scan type: Quick Scan

Objects scanned: 97367

Time elapsed: 6 minute(s), 18 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 2

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

C:\WINDOWS\system32\drivers\mrxdavv.sys (Rootkit.Agent.H) -> Delete on reboot.

C:\WINDOWS\system32\kwave.sys (Trojan.Agent) -> Delete on reboot.

---------------------------------------------------------------------------------------------------------

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I've just realised that I ran ComboFix without installing the Recovery Console. Sorry about that. Should I let ComboFix install the Recovery Console, run it again, and post some more logs?

I'm sorry for posting again within 48 hours, but I thought I'd better mention the ComboFix/Recovery Console mistake that I made. :huh:

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Hi AdvancedSetup, thanks for helping me.

I've just got back from my Dad's house. Whilst I was there, I ran a quick scan with MBAM 1.40 and it found the same two mrxdavv.sys & kwave.sys rootkit/trojan files which needed to be deleted on reboot. After rebooting I ran another quick scan with MBAM 1.40, which found these same two files again. Then I upgraded to MBAM 1.41, ran an update, and ran another quick scan. But this time the scan was completely clean with no malicious items detected. Here is the new log:

----------------------------------------------------

Malwarebytes' Anti-Malware 1.41

Database version: 2777

Windows 5.1.2600 Service Pack 2

11/09/2009 11:21:17

mbam-log-2009-09-11 (11-21-17).txt

Scan type: Quick Scan

Objects scanned: 97780

Time elapsed: 5 minute(s), 58 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

----------------------------------------------------

I did notice something about a 'junction problem' in MBAM 1.40 which was fixed in MBAM 1.41, so I'm wondering if it was something to do with that?

Anyway, everything seems to be fine now, so that's great. :unsure:

I also updated NOD32 and ran a full virus scan, which also found no problems.

Is my Dad's computer OK now? Or do I need to do anything else?

Thanks,

~Mark.

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  • Root Admin

The junction issue was only due to a semi rare issue on Vista not XP.

Well if NOD32 came back clean and MBAM now comes back clean that's a good thing. It's possible that it was a false positive that was also fixed.

If there are any signs of infection still or you're still concerned then we should probably have you run this scan from Combofix.

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**

  1. If you are using Firefox, make sure that your download settings are as follows:
    • Tools->Options->Main tab
    • Set to "Always ask me where to Save the files".

[*]During the download, rename Combofix to Combo-Fix as follows:

CF_download_FF.gif

CF_download_rename.gif

[*]It is important you rename Combofix during the download, but not after.

[*]Please do not rename Combofix to other names, but only to the one indicated.

[*]Close any open browsers.

[*]Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

-----------------------------------------------------------

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

    -----------------------------------------------------------


  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

-----------------------------------------------------------

[*]Double click on combo-Fix.exe & follow the prompts.

[*]When finished, it will produce a report for you.

[*]Please post the "C:\Combo-Fix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

If you still cannot get this to run, try booting into Safe Mode, and run it there.

To boot into Safe Mode, tap F8 after BIOS, and just before the Windows logo appears. A list of options will appear, select "Safe Mode."

If this doesn't work either, try the same method (above method), but name Combofix.exe to iexplore.exe instead, or winlogon.exe..

This because It also happens in some cases that malware blocks EVERY process except for what is in its own whitelist, so this whitelist also includes system important processes such as iexplore.exe, explorer.exe, winlogon.exe...

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Thanks for your advice, AdvancedSetup. I think everything is OK now.

I ran CCleaner, which deleted about a gigabyte of unnecessary stuff. Then I ran ComboFix, which did not find anything to delete. An MBAM scan also was completely clean. And also an F-Secure Online Scan was completely clean as well.

Thanks again for your help. :unsure:

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  • Root Admin

Well up to you but without logs to see not much I can say. If you're satisfied then I'll go ahead and close the post and leave you with this information and suggestions.

So how did I get infected in the first place?

At this time your system appears to be clean. Nothing else in the logs indicates that you are still infected.

Now that you appear to be clean, please follow these simple steps in order to keep your computer clean and secure:

Remove all but the most recent Restore Point on Windows XP

You should
Create a New Restore Point
to prevent possible reinfection from an old one.

Some of the malware you picked up could have been saved in System Restore.

Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point.

Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to
"roll-back"
to a clean working state.

The easiest and safest way to do this is

:
  • Go to
    Start
    >
    Programs
    >
    Accessories
    >
    System Tools
    and click "
    System Restore
    ".

  • If the shortcut is missing you can also click on
    START
    >
    RUN
    > and type in
    %SystemRoot%\system32\restore\rstrui.exe
    and click OK

  • Choose the radio button marked "
    Create a Restore Point
    " on the first screen then click "
    Next
    ".

  • Give the new Restore Point a name, then click "
    Create
    ".

  • The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.

  • Then use the
    Disk Cleanup
    to remove all but the most recently created Restore Point.

  • Go to
    Start
    >
    Run
    and type:
    Cleanmgr.exe

  • Select the drive where Windows is installed and click "
    Ok
    ". Disk Cleanup will scan your files for several minutes, then open.

  • Click the "
    More Options
    " tab, then click the "
    Clean up
    " button under System Restore.

  • Click Ok. You will be prompted with "
    Are you sure you want to delete all but the most recent restore point?
    "

  • Click
    Yes
    , then click Ok.

  • Click
    Yes
    again when prompted with "
    Are you sure you want to perform these actions?
    "

  • Disk Cleanup will remove the files and close automatically.

  • On the
    Disk Cleanup
    tab, if the
    System Restore: Obsolete Data Stores
    entry is available remove them also.

  • These are files that were created before Windows was reformatted or reinstalled. They are obsolete and you can delete them.

selectdrivecleanup.pngselectdrivecleanup1.png

Additional information

Microsoft KB article: How to turn off and turn on System Restore in Windows XP

Bert Kinney's site: All about Windows System Restore

Here are some free programs I recommend that could help you improve your computer's security.

Install SpyWare Blaster

Download it from here

Find here the tutorial on how to use Spyware Blaster here

Install WinPatrol

Download it from here

Here you can find information about how WinPatrol works here

Install FireTrust SiteHound

You can find information and download it from here

Install hpHosts

Download it from here

hpHosts is a community managed and maintained hosts file that allows an additional layer of protection against access to ad,

tracking and malicious websites. This prevents your computer from connecting to these untrusted sites

by redirecting them to 127.0.0.1 which is your own local computer.

hpHosts Support Forum

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.

You can use one of these sites to check if any updates are needed for your pc.

Secunia Software Inspector

F-secure Health Check

Visit Microsoft often to get the latest updates for your computer.

http://www.update.microsoft.com

Note 1: If you are running Windows XP SP2, you should upgrade to SP3.

Note 2: Users of Norton Internet Security 2008 should uninstall the software before they install Service Pack 3.

The security suite can then be reinstalled afterwards.

The windows firewall is not sufficient to protect your system. It doesn't monitor outgoing traffic and this is a must.

I recommend Online Armor Free

A little outdated but good reading on how to prevent Malware

Keep safe online and happy surfing.

Since this issue is resolved I will close the thread to prevent others from posting into it. If you need assistance please start your own topic and someone will be happy to assist you.

The fixes and advice in this thread are for this machine only. Do not apply to your machine unless you Fully Understand how these programs work and what you're doing. Please start a thread of your own and someone will be happy to help you, just follow the Pre-Hijackthis instructions found here before posting Pre- HJT Post Instructions

Also don't forget that we offer FREE assistance with General PC questions and repair here PC Help

If you're pleased with the product Malwarebytes and the service provided you, please let your friends, family, and co-workers know. http://www.malwarebytes.org

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