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Scan shows Tojan.Emotet. User cannot open browsers

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I have three computers (so far) with this same problem.  The browsers won't open.  One of the computers, gets a message from Anti-Exploit when he clicks on FireFox that Malwarebytes Anti-Exploit has blocked an exploit attempt.  Application: Mozilla Firefox.  Protection Layer:  Malicious Memory Protection.  Protection Technique:  Exploit code executing from Heap Memory blocked.   When he clicks on Internet Explorer, he gets the same message with the application being Internet Explorer.  When I log onto the same computer as another user (an administrator) I can open both browsers without a problem.

This didn't work:  Opened Anti-Exploit and went to Settings > Advanced Settings and on each tab, I clicked Default Settings.  

This didn't work:  Ran a full scan in Malwarebytes Anti-Malware and removed the Trojan.Emotet malware and rebooted the computer.

Windows is fully patched.  

As a test, I stopped Anti-Exploit on one computer and the browsers worked again for the regular user.  

I have attached FRST scan results.  I searched the results for the text in the Malwarebytes blog under "Identifying the infected machines" and none of the text was found.

 Please help.  Thanks.  




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Hello Variscite and welcome to Malwarebytes,

Upload a File to Virustotal

Go to http://www.virustotal.com/
  • Click the Choose file button
  • Navigate to the file C:\ProgramData\kMGISrp.exe
  • Click the Scan it tab
  • If you get a message saying File has already been analyzed: click Reanalyze file now
  • Copy and paste the URL address back here please.
  • Repeat the above steps for the following file


Thank you,



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Hello Kevin and thanks for replying,

I went to www.virustotal.com and selected c:\ProgramData\kMGISrp.exe and it displayed this on the details tab (attached).

The computer automatically rebooted and when it came back up C:\ProgramData\kMGISrp.exe  and   C:\ProgramData\nT16F2AOBNbX.exe were gone. I'm running another Malwarebytes scan now to see if they come back.  

Details Tab.jpg

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