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rundll and firefox.exe trying to connect to external website


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  • Staff

***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes 3 Help forum.

 

If you are having technical issues with our Windows product, please do the following: 

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If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply:

NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

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  3. Double-click mb-support-X.X.X.XXXX.exe to run the program
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  4. Place a checkmark next to Accept License Agreement and click Next
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  6. Click the Advanced tab
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Greetings,

It sounds as though your system could be infected.  Please read and follow the instructions in this topic and then create a new thread in the malware removal area including the requested logs and information by clicking here and one of our malware removal specialists will help you to check and clean the system of any threats as soon as one becomes available.

Good luck, and I hope that the issue is cleared up promptly for you.

Please let us know if there is anything else we can assist you with.

Thanks

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  • Root Admin

Hello @slashragnarok and :welcome:

 

Please run the following steps and post back the logs as an attachment when ready.

STEP 01

  • If you're already running Malwarebytes 3 then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • If you don't have Malwarebytes 3 installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • Once the scan is completed click on the Export Summary button and save the file as a Text file to your desktop or other location you can find, and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know on your next reply.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Right-click on the program and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan Now.
  • When finished, please click Clean & Repair.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Copy its content into your next reply.

 

RESTART THE COMPUTER Before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here.
  • Please attach the Additions.txt log to your reply as well.

 

Thanks

Ron

 

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Hi Ron,

Here are my logs

Adwcleaner

# -------------------------------
# Malwarebytes AdwCleaner 7.2.4.0
# -------------------------------
# Build:    09-25-2018
# Database: 2018-11-19.1 (Cloud)
# Support:  https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Clean
# -------------------------------
# Start:    11-20-2018
# Duration: 00:00:03
# OS:       Windows 10 Pro
# Cleaned:  0
# Failed:   0


***** [ Services ] *****

No malicious services cleaned.

***** [ Folders ] *****

No malicious folders cleaned.

***** [ Files ] *****

No malicious files cleaned.

***** [ DLL ] *****

No malicious DLLs cleaned.

***** [ WMI ] *****

No malicious WMI cleaned.

***** [ Shortcuts ] *****

No malicious shortcuts cleaned.

***** [ Tasks ] *****

No malicious tasks cleaned.

***** [ Registry ] *****

No malicious registry entries cleaned.

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries cleaned.

***** [ Chromium URLs ] *****

No malicious Chromium URLs cleaned.

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries cleaned.

***** [ Firefox URLs ] *****

No malicious Firefox URLs cleaned.


*************************

[+] Delete Tracing Keys
[+] Reset Winsock

*************************

AdwCleaner[S00].txt - [2342 octets] - [18/11/2018 22:12:46]
AdwCleaner[C00].txt - [2252 octets] - [18/11/2018 22:13:55]
AdwCleaner[S01].txt - [1371 octets] - [19/11/2018 08:41:02]
AdwCleaner[S02].txt - [1432 octets] - [19/11/2018 22:09:15]
AdwCleaner[S03].txt - [1493 octets] - [20/11/2018 21:05:05]

########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C03].txt ##########

 

 

Addition.txt

FRST.txt

mbam log.txt

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  • Root Admin

Why do you have TESTSIGNING set on boot? That's not very safe

What is this batch file doing?
System32\Tasks\Net fix => C:\Users\Sandarpan.PC2\Desktop\network.bat

Why do you have a forced shutdown scheduled to even ignore saving open documents?
System32\Tasks\Shutdown => shutdown [Argument = /s /f /t 60]


What is this  file?
C:\WINDOWS\erzotjzszr.erz


Use of keygens is typically illegal and potentially dangerous to your system
C:\Users\SANDAR~1.PC2\AppData\Local\Temp\keygen.exe

 

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  • Root Admin

Please download the attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

fixlist.txt

 

Thanks, Ron

 

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On 11/26/2018 at 8:29 AM, AdvancedSetup said:

Why do you have TESTSIGNING set on boot? That's not very safe

What is this batch file doing?
System32\Tasks\Net fix => C:\Users\Sandarpan.PC2\Desktop\network.bat

Why do you have a forced shutdown scheduled to even ignore saving open documents?
System32\Tasks\Shutdown => shutdown [Argument = /s /f /t 60]


What is this  file?
C:\WINDOWS\erzotjzszr.erz


Use of keygens is typically illegal and potentially dangerous to your system
C:\Users\SANDAR~1.PC2\AppData\Local\Temp\keygen.exe

 

Thanks for your reply. The network batch file was for resetting my LAN adapter which was starting up disabled when I staretd Windows. That issue has been resolved since and it is not used anymore

Shutdown => shutdown [Argument = /s /f /t 60] was just a batch file I was practicing on

What is this  file?
C:\WINDOWS\erzotjzszr.erz

No idea

Use of keygens is typically illegal and potentially dangerous to your system
C:\Users\SANDAR~1.PC2\AppData\Local\Temp\keygen.exe

This is probably something I had used years ago and I don't know how it is in the Temp folder

 

Thanks for your fix. I'll try it and report back

 

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  • Root Admin

Why is the system set to not enforce signed drivers? This helps to prevent infection by having it force drivers to be signed

testsigning: ==> 'testsigning' is set. Check for possible unsigned driver <==== ATTENTION

 

You have an old compromised version of Java installed. Please uninstall Java.  Java 8 Update 144

 

 


Please download the attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

fixlist.txt

Thanks

Ron

 

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  • Root Admin

Well, it showed in scans so if it's still there then the scan should show.

Let's go ahead and run some other scans. We'll even use another scanner from Kaspersky

 

Please download and run the following Kaspersky antivirus scanner to remove any found threats. Temporarily disable your current antivirus while running this scanner.

Kaspersky Virus Removal Tool

Let me know if it finds anything or not

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  • Root Admin

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Thanks

 

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