stefi85 Posted November 17, 2018 ID:1281816 Share Posted November 17, 2018 Hello, I'm having a problem reaching the licensing server and updating. I have also ran FRST and MB-Check, attached is the log. I also uninstalled and reinstalled to try and resolve the problem with no luck. Below is the only error I get. Please assist. Thank you, Stefi mb-check-results.zip Link to post Share on other sites More sharing options...
Solution dcollins Posted November 17, 2018 Solution ID:1281846 Share Posted November 17, 2018 (edited) The Malwarebytes license server is being blocked in your hosts file, you will need to remove the following entry to allow the product to work properly. Hosts: 127.0.0.1 keystone.mwbsys.com Edited November 17, 2018 by dcollins Link to post Share on other sites More sharing options...
stefi85 Posted November 18, 2018 Author ID:1281901 Share Posted November 18, 2018 I only have windows defender at the moment. Can you tell me where should I remove that entry? Thanks for the reply in advance. Link to post Share on other sites More sharing options...
stefi85 Posted November 18, 2018 Author ID:1281902 Share Posted November 18, 2018 Thank you I found the it where I need to delete it. Thank you for your support. It solved the problem Link to post Share on other sites More sharing options...
dcollins Posted November 19, 2018 ID:1282030 Share Posted November 19, 2018 Glad to hear it, sorry I didn't respond sooner Link to post Share on other sites More sharing options...
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