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How To Prevent SysTray Occupation?


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I have been using the free version (and yes, I have deactivated the 'trial') for years and now the new version is attaching/remaining in the system tray after I have completed my scans and closed the app. I have disabled all relevant settings including the windows startup and the issue continues. Not only that, but if I do not manually quit the app via the tray icon and shut the computer down. it will reappear there on the next boot. If I do quit it in the tray it will not appear there at the next boot (yes, I shutdown every night and don't need off-topic commentary regarding my nightly shutdown). Therefore, I solicit response as to how I stop this behavior. If it is something permanently to be from now on, could a kind soul provide a link to the last version that this behavior does not occur?

-thank you

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Greetings,

I'm sorry that you're having trouble with the software, but hopefully we will be able to assist you in getting it to behave the way that you desire.

First, to exit Malwarebytes completely when you are done using it you do have to right-click on the tray icon and select Quit Malwarebytes.  This is because some users prefer to keep it running in the tray, even in the free version, so that they have quick access to it and still receive notifications from it when there is an issue and also because closing the main UI behaves the same way in the free version as it does in Premium where it leaves the tray running and simply closes the main UI window.  With regards to it running at startup, please open Malwarebytes and navigate to Settings>Protection and under the section titled Startup Options, change the setting Start Malwarebytes at Windows Startup to Off and then restart your system to test, and it should not be running in the tray at boot any longer.

Also, please visit the Scan Schedule tab also located under Settings and make certain there are no scheduled scans listed there.  If there are any, please select each by clicking the checkbox on the left side of each one and then click on the Delete button to remove them (if any scheduled scans remain, then it could result in Malwarebytes running at startup since the scheduler requires Malwarebytes to be running to perform scheduled scans; though I do believe they recently removed the scheduled scan from the free version recently, however I just want to make sure that it wasn't left behind and that this isn't the cause of some of the behaviors you're seeing).

Please let us know how it goes and if changing the startup option doesn't work and if it still persists running in your system tray when Windows starts and we will troubleshoot the issue further.

Thanks

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Ah yes, unfortunately the UAC prompt is unavoidable.  This is because the tray/UI for Malwarebytes run in user mode with limited permissions/privileges while the services and drivers obviously run with admin/SYSTEM privileges/credentials, so to be able to turn off those background services/processes and unload those drivers from memory, a UAC prompt is required due to the need for process elevation.

Additionally, although this applies mainly to the Premium version, having a UAC prompt as a requirement whenever any Malwarebytes protection component is switched off and/or when anyone (or anything, such as a potentially malicious process) tries to terminate Malwarebytes, provides additional security to guard against the program being hijacked and/or terminated by malware without your knowledge or consent.

I believe you *might* be able to avoid this by launching Malwarebytes as admin when you start it manually, however I am not positive that this will work since the tray and main UI EXE are separate files/executables/processes, and I can't guarantee that Malwarebytes will function properly if you do so as it's obviously been coded to work within the confines of User Account Control and to have those processes running in user mode/limited mode.

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Unfortunately it's been this way for quite some time.  I do have a link to a page with many past versions so you may go through some of them to try and determine which, if any, behaves any more inline with what you're looking for, however I'm afraid it might be that you'd have to go all the way back to Malwarebytes 2.x to get it to do all that you want, which really wouldn't be very secure at all considering its age and how many advancements and enhancements have been added to Malwarebytes since then (even if the free version).

Also bear in mind that if you do use an older 3.x build, that it most likely still won't be as secure as the latest version because of the changes to the detection engine and signature syntax that tend to be developed with most releases to improve Malwarebytes' detection and threat removal capabilities.  Such changes are not backwards compatible with older releases, so even when using the same databases with an older version as a new version of Malwarebytes, the older build won't be able to detect and remove everything that the newest version can because much of the more modern database syntax/threat signatures will be incompatible and therefore will be ignored by it (because the older version doesn't know how to read/interpret/use them).

Anyway, you can find most of the past 3.x versions of Malwarebytes here on Filehippo.com, but as for 2.x versions, I'm not certain as Filehippo doesn't appear to have any of those versions any longer and I'm not sure who would if anyone.

I know it's a bit of a hassle, but in my opinion it really is worth the trouble of dealing with that one extra click to dismiss/confirm the UAC prompt to get the latest detection tech that Malwarebytes has to offer.  I'm sorry I couldn't offer a more ideal solution for you, but please let us know if there is anything else we can help with or if you have any further questions and we'll do our best to help.

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No problem, and again, I apologize that we couldn't find a more ideal solution for your needs, but I will give it a lot of thought and try to come up with some kind of relative compromise that might at least get it closer to what you want (basically the ability to use Malwarebytes free as a strictly on-demand scanning/remediation tool without having it try to run in the background) as you are not the first to request this type of functionality.  I keep thinking there must be a way to accomplish this without compromising the functionality, security and convenience of keeping it running in the background and starting up with Windows for those who desire it without inconveniencing users such as yourself who do not.  Perhaps a simple setting to toggle that configures it to run in on-demand only mode or something?

Anyway, if you do need help with anything else in the future please don't hesitate to let us know and we will do our best to assist.

Thanks

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