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Hello,

I've contracted a virus from an unknown source, i tried to use several different anti-virus tools and removed what seemed to be most of the malware issues, although the command prompt keeps popping up and trying to download what i assume are new viruses. None of the scans that i ran seemed to be able to identify the issue, but i've seem some similar threads being resolved (altough probably its not the exact same issue as i tried to use some of the fixlogs from other threads and the issue keeps happening). Could someone give me a hand?

Thanks for the attention

FRST.txt

Addition.txt

Malwarebytes Threat Scan log.txt

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Hi Sustagen :)

My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state.

  • As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens
  • As long as I'm assisting you on Malwarebytes Forums, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you
  • The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system
  • If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry!
  • If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you. If you don't reply after 5 days, it'll be closed. If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off;
  • Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system. This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. This way, we'll have a good clean-up rhythm and the chances of complications will be reduced
  • I'm against any form of pirated, illegal and counterfeit software and material. So if you have any installed on your system, I'll ask you to uninstall them right now. You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. Plus, this would be against Malwarebytes Forums's rules
  • In the end, you are the one asking for assistance here. So if you wish to go a different way during the clean-up, like format and reinstall Windows, you are free to do so. I would appreciate you to let me know about it first, and if you need, I can also assist you in the process
  • I would appreciate if you were to stay with me until the end, which means, until I declare your system clean. Just because your system isn't behaving weirdly anymore, or is running better than before, it doesn't mean that the infection is completely gone
    This being said, I have a full time job so sometimes it'll take longer for me to reply to you. Don't worry, you'll be my first priority as soon as I get home and have time to look at your thread


This being said, it's time to clean-up some malware, so let's get started, shall we? :)

iO3R662.pngFarbar Recovery Scan Tool (FRST) - Fix mode
Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.

  • Download the attached fixlist.txt file, and save it on your Desktop (or wherever your FRST.exe/FRST64.exe executable is located)
  • Right-click on the FRST executable and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Click on the Fix button
    NYA5Cbr.png
  • On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad
  • Copy and paste its content in your next reply

fixlist.txt

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Hello Aura! Thanks for taking the time to awnser me the txt that you asked for (some pieces of it are in brazilian portuguese, if thats an issue just let me know and ill install the FRST in english):

 

Resultado da Correção pela Farbar Recovery Scan Tool (x64) Versão: 24.10.2018
Executado por W1nd0w5-10 (04-11-2018 15:37:40) Run:3
Executando a partir de C:\Users\W1nd0w5-10\Downloads
Perfis Carregados: W1nd0w5-10 (Perfis Disponíveis: W1nd0w5-10)
Modo da Inicialização: Normal
==============================================

fixlist Conteúdo:
*****************
CloseProcesses:
CreateRestorePoint:

ShellIconOverlayIdentifiers: [00asw] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  -> Nenhum Arquivo

Task: {12F32881-F431-4303-AECA-EB65529F4A9B} - System32\Tasks\jGwbavU => C:\WINDOWS\zZinCwClPd.bat
Task: {1AF676CD-9E35-4EB6-A06E-CED007129418} - System32\Tasks\ADGIuYa => C:\Users\W1nd0w5-10\LMnEYYneVae.exe [2017-09-29] (Microsoft Corporation)
Task: {8711FF49-90EB-416B-AE69-9772C1829561} - System32\Tasks\wiuLcv => C:\Users\W1nd0w5-10\AppData\Local\CEToId.bat [2017-09-29] ()
Task: {CA174373-5D04-418A-9827-1C4A3477D0A7} - \Microsoft\Windows\UNP\RunCampaignManager -> Nenhum Arquivo <==== ATENÇÃO

FirewallRules: [{F51ECEFC-2D95-4245-AD62-0DEECEBE6E49}] => (Allow) C:\WINDOWS\SysWOW64\svchost.exe
FirewallRules: [{F2051AE3-29A0-416F-B08F-1577567CF444}] => (Allow) C:\WINDOWS\SysWOW64\svchost.exe
FirewallRules: [{02B4412B-6D19-4BE8-B14D-059C27D954F2}] => (Allow) C:\WINDOWS\SysWOW64\svchost.exe

C:\Program Files (x86)\jyeAYU
C:\Program Files (x86)\jyeAYU.bat
C:\Users\W1nd0w5-10\ntuser.pol
C:\Users\W1nd0w5-10\LMnEYYneVae.exe
C:\Users\W1nd0w5-10\AppData\Local\CEToId
C:\Users\W1nd0w5-10\AppData\Local\CEToId.bat

EmptyTemp:
*****************

Processos fechados com sucesso.
Erro: (0) Falha ao criar um ponto de restauração.
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\00asw => removido (a) com sucesso.
HKLM\Software\Classes\CLSID\{472083B0-C522-11CF-8763-00608CC02F24} => não encontrado (a)
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{12F32881-F431-4303-AECA-EB65529F4A9B}" => removido (a) com sucesso.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{12F32881-F431-4303-AECA-EB65529F4A9B}" => removido (a) com sucesso.
C:\WINDOWS\System32\Tasks\jGwbavU => movido com sucesso
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\jGwbavU" => removido (a) com sucesso.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{1AF676CD-9E35-4EB6-A06E-CED007129418}" => removido (a) com sucesso.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{1AF676CD-9E35-4EB6-A06E-CED007129418}" => removido (a) com sucesso.
C:\WINDOWS\System32\Tasks\ADGIuYa => movido com sucesso
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\ADGIuYa" => removido (a) com sucesso.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{8711FF49-90EB-416B-AE69-9772C1829561}" => removido (a) com sucesso.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{8711FF49-90EB-416B-AE69-9772C1829561}" => removido (a) com sucesso.
C:\WINDOWS\System32\Tasks\wiuLcv => movido com sucesso
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\wiuLcv" => removido (a) com sucesso.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{CA174373-5D04-418A-9827-1C4A3477D0A7}" => removido (a) com sucesso.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{CA174373-5D04-418A-9827-1C4A3477D0A7}" => removido (a) com sucesso.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\UNP\RunCampaignManager" => não encontrado (a)
"HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{F51ECEFC-2D95-4245-AD62-0DEECEBE6E49}" => removido (a) com sucesso.
"HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{F2051AE3-29A0-416F-B08F-1577567CF444}" => removido (a) com sucesso.
"HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{02B4412B-6D19-4BE8-B14D-059C27D954F2}" => removido (a) com sucesso.
C:\Program Files (x86)\jyeAYU => movido com sucesso
C:\Program Files (x86)\jyeAYU.bat => movido com sucesso
C:\Users\W1nd0w5-10\ntuser.pol => movido com sucesso
C:\Users\W1nd0w5-10\LMnEYYneVae.exe => movido com sucesso
C:\Users\W1nd0w5-10\AppData\Local\CEToId => movido com sucesso
C:\Users\W1nd0w5-10\AppData\Local\CEToId.bat => movido com sucesso

=========== EmptyTemp: ==========

BITS transfer queue => 11296768 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 12817309 B
Java, Flash, Steam htmlcache => 92553565 B
Windows/system/drivers => 3605438 B
Edge => 0 B
Chrome => 254219986 B
Firefox => 0 B
Opera => 0 B

Temp, IE cache, history, cookies, recent:
Default => 0 B
Users => 0 B
ProgramData => 0 B
Public => 0 B
systemprofile => 0 B
systemprofile32 => 0 B
LocalService => 0 B
LocalService => 0 B
NetworkService => 2452 B
NetworkService => 0 B
W1nd0w5-10 => 16574714 B

RecycleBin => 0 B
EmptyTemp: => 373 MB de dados temporários Removidos.

================================


O sistema precisou ser reiniciado.

==== Fim de Fixlog 15:37:50 ====

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All good! Now let's do a sweep with AdwCleaner and RogueKiller.

zcMPezJ.pngAdwCleaner - Fix Mode

  • Download AdwCleaner and move it to your Desktop
  • Right-click on AdwCleaner.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Accept the EULA (I accept), then click on Scan
  • Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean & Repair button. This will kill all the active processes
  • Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it
  • After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply

RQKuhw1.pngRogueKiller

  • Download the right version of RogueKiller for your Windows version (32 or 64-bit)
  • Once done, move the executable file to your Desktop, right-click on it and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Click on the Start Scan button in the right panel, which will bring you to another tab, and click on it again (this time it'll be in the bottom right corner)
  • Wait for the scan to complete
  • On completion, the results will be displayed
  • Check every single entry (threat found), and click on the Remove Selected button
  • On completion, the results will be displayed. Click on the Open Report button in the bottom left corner, followed by the Open TXT button (also in the bottom left corner)
  • This will open the report in Notepad. Copy/paste its content in your next reply

Your next reply(ies) should therefore contain:

  • Copy/pasted AdwCleaner clean log
  • Copy/pasted RogueKiller clean log

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Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Thanks

 

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