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Morning all,

I've had zero luck with answers to two separate tickets to these questions so, hopefully, someone here will be able to help :)
(though if this has been an example of the level of support BEFORE we buy our licenses ...)
 

I imagine to someone in the know, the questions are straightforward (this is the text pretty much as sent to support):

 

Would you recommend running alongside another AV product?
Can we fully control the MalwareBytes installations from a single MalwareBytes Endpoint Protection console (we have 2 geographically separate offices)?
We have no formal network at either office (Domain or Workgroup) in place. Would we have access to the full functionality of the cloud console given all our PCs are effectively "standalone" (Asset Management, installs & re-installs, definition updates, scan scheduling, Virus removal etc.)? 
We have assumed we would need Malwarebytes Endpoint Protection but what is MalwareBytes Endpoint Security?

We were really asking for reassurance that the Console doesn’t require a formal network and that our collection of (what are effectively) standalone PCs can be managed by the Console.

Regards,
Glenn.

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Would you recommend running alongside another AV product?

Malwarebytes is a primary AV/Anti-malware product so running alongside other products is no longer necessary.
We have many customers running with Malwarebytes-only or Malwarebytes + Defender. 
However, Malwarebytes has a long history of running alongside other products and also led the market with anti-exploitation and anti-ransomware detectors.
Other vendors product should be configured to ignore/exclude Malwarebytes, refer the documentation, and visa versa.
Web Protection may be mutually exclusive with some vendors and need disabling in one vendor or the other.

Can we fully control the MalwareBytes installations from a single MalwareBytes Endpoint Protection console (we have 2 geographically separate offices)?

Yes, you can log in to the cloud console with a Chrome browser and manage from anywhere in the world.

We have no formal network at either office (Domain or Workgroup) in place. Would we have access to the full functionality of the cloud console given all our PCs are effectively "standalone" (Asset Management, installs & re-installs, definition updates, scan scheduling, Virus removal etc.)? 

Yes, this is a very common deployment scenario in our smaller business customers.  MSI and EXE are pre-configured for your account.  In your scenario, you will need to have local-machine Administrator credentials for each machine to do an initial install. Endpoints self-update, pull updates directly from the cloud servers. Each connects to the cloud server to retrieve commands for updates, scheduling, scans and other policy items. 

A free Discovery and Deployment Tool (8 Mgb) can be downloaded into workstations in a subnet and scan from there to do a push-deploy, local machine\Administrator credentials are required.  If all have same password, then tool can push to all endpoints in a single scan.

We have assumed we would need Malwarebytes Endpoint Protection but what is MalwareBytes Endpoint Security?

Endpoint security needs an on-premises server.  You will have added complexity in networking if you went down that path.

We were really asking for reassurance that the Console doesn’t require a formal network and that our collection of (what are effectively) standalone PCs can be managed by the Console.

Confirmed.  I am a pre-sales engineer with Malwarebytes and have worked with customers on many of these scenarios.

Malwarebytes freely offers trials, so if you kickoff a trial from the website, you can easily validate the above.  Most of the information you require is in the administration guide - https://www.malwarebytes.com/pdf/guides/MBQSG.pdf?d=2018-11-01-14-34-03--0700

The questions you are asking are pre-sales questions and will get low priority in the queue, behind subscribed customers, whereas if you are on trial, they will be answered through the sales channel.




 

 

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