UMPJMB Posted November 1, 2018 ID:1278872 Share Posted November 1, 2018 What is this? It shows on the startup on Windows 10. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted November 1, 2018 Root Admin ID:1278879 Share Posted November 1, 2018 Hello @UMPJMB and Do you have a Brother printer Link to post Share on other sites More sharing options...
UMPJMB Posted November 2, 2018 Author ID:1278894 Share Posted November 2, 2018 Yes.... apparently this is associated with that. Can it be removed from startup? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted November 2, 2018 Root Admin ID:1278902 Share Posted November 2, 2018 Yes, it can. Let's go ahead and run a full set of scans to find what's going on with your computer to make sure it is clean then if you like. Please run the following steps and post back the logs as an attachment when ready.STEP 01 If you're already running Malwarebytes 3 then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button. If you don't have Malwarebytes 3 installed yet please download it from here and install it. Once installed then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button. Once the scan is completed click on the Export Summary button and save the file as a Text file to your desktop or other location you can find, and attach that log on your next reply. If Malwarebytes won't run then please skip to the next step and let me know on your next reply. STEP 02 Please download AdwCleaner by Malwarebytes and save the file to your Desktop. Right-click on the program and select Run as Administrator to start the tool. Accept the Terms of use. Wait until the database is updated. Click Scan Now. When finished, please click Clean & Repair. Your PC should reboot now if any items were found. After reboot, a log file will be opened. Copy its content into your next reply. RESTART THE COMPUTER Before running Step 3 STEP 03 Please download the Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run it. When the tool opens, click Yes to disclaimer. Press the Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply. The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here. Please attach the Additions.txt log to your reply as well. Thanks Ron Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted December 7, 2018 Root Admin ID:1285452 Share Posted December 7, 2018 Due to the lack of feedback, this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread. Thanks Link to post Share on other sites More sharing options...
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