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MadDemon64

Malwarebytes System Tray Icon Missing

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Well, I've got some bad news.  After turning on self-protection and restarting my computer, the tray disappeared again.  And I have the latest version too.

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Hello @MadDemon64

I've split your post off to its own topic as the one you replied to was months old.

Can I get you to do a clean removal and reinstall and let me know if that corrects the issue or not.

 

Please download the Malwarebytes Support Tool and use it to do a Clean Removal and reinstall of Malwarebytes

  • Download Malwarebytes Support Tool
  • Once the file is downloaded, open your Downloads folder/location of the downloaded file
  • Double-click mb-support-X.X.X.XXXX.exe to run the program
    • You may be prompted by the User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.
  • Place a check-mark next to Accept License Agreement and click Next
  • You will be presented with a page stating, "Welcome to the Malwarebytes Support Tool!"
  • Click the Advanced Options link - do not click Get Started

    mbst-welcome.jpg.2300dd6068ae92db1bdc8f0
     
  • Click the CLEAN button

    mbst-clean.jpg.f6ef4b074d793ab7a1028ff08|
     
  • A progress bar will appear and the program will proceed to remove Malwarebytes from your computer
  • Upon completion, click OK
  • Follow the onscreen prompts to reboot and reinstall Malwarebytes

 

Then let me know if you're still having issues getting Malwarebytes to show in the tray or not.

Thanks

Ron

 

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Well, I finally managed to get around to use the Malwarebytes Support Tool.  It fully uninstalled and reinstalled the latest version of Malwarebytes, and much to my dismay it failed spectacularly.  It didn't even go one day with the self-protection module activated without having the Malwarebytes tray crashing on startup.

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