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TempLost

Component Package 1.0.482 Beta - Web Protection Failure

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Everything has been running well since I installed the beta Component Package 1.0.482, including the disappearance of the "silent crash" on shutdown in Windows 7. However today, when Malwarebytes started, the Web Protection was disabled and I was unable to switch that module back on. Closing and restarting Malwarebytes resolved the issue. I attach the Support Tool logs in case they provide any useful information.

mbst-grab-results.zip

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Hi TempLost--

Thanks for providing the logs!  The problem looks to be related to Windows 7 and could occur on any older or slower system.  We have some ideas how to prevent this from happening in the future, but unfortunately the changes won't make it into this update. The work-around you performed is exactly what should fix things.

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Hi Becky

Haven't had this problem with modules not starting for ages - would changing the Malwarebytes Service from Automatic to Delayed Start be likely to help? I ask because I was running the service in that mode when I had sporadic problems with the DDA driver not loading correctly in earlier versions and it solved that issue. I reverted to Automatic in recent versions because the DDA issue was resolved and Delayed Start was no longer necessary. 

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1 hour ago, TempLost said:

would changing the Malwarebytes Service from Automatic to Delayed Start be likely to help? 

Actually, yes, this would probably help as well.

Please let us know if you try it and it doesn't.  :)

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Right, I'll revert to Delayed Start for the Malwarebytes process and see how it goes - I'll re-post if the problem reoccurs or after a week or so if the change seems to have provided a fix. 

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