Jump to content

Malwarebytes new versions on Windows 7?


Recommended Posts

Hi folks,

I'm currently using Malwarebytes 3.3.1.2183 on my Windows 7 and it was updated to 3.3.1 automatically after downloading regular database updates inside the GUI more than a year ago. Since 3.3.1, thankfully, i am no longer offered and forced to install newer client version, and i thought MBAM was up to date during that period. Then I learned that Malwarebytes seem to have released versions as higher as 3.6.

Just i wanted to know whether i'm optionally free to install new MBAM (free, maybe paid in future) manually, and i will no longer be forced to install newest release during database updates unlike old days?

Thanks a lot!

I updated database / and other stuff a few minutes ago and attaching the screenshot.

 

20181023_195519.jpg

Link to post
Share on other sites

***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes 3 Help forum.

 

If you are having technical issues with our Windows product, please do the following: 

Spoiler

If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply:

NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

  1. Download Malwarebytes Support Tool
  2. Once the file is downloaded, open your Downloads folder/location of the downloaded file
  3. Double-click mb-support-X.X.X.XXXX.exe to run the program
    • You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.
  4. Place a checkmark next to Accept License Agreement and click Next
  5. You will be presented with a page stating, "Get Started!"
  6. Click the Advanced tab
    Repair menu_arrows.png
     
  7. Click the Gather Logs button
    Advanced_arrows.png
     
  8. A progress bar will appear and the program will proceed with getting logs from your computer
    Advanced Gather Logs_arrows.png
     
  9. Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. Click OK
    Advanced Gather Logs completed_arrows.png
     
  10. Please attach the file in your next reply. Before submitting your reply, be sure to enable "Notify me of replies" like so:
     notify me.jpeg  

Click "Reveal Hidden Contents" below for details on how to attach a file:
 

Spoiler

To save attachments, please click the link as shown below. You can click and drag the files to this bar or you can click the choose files, then browse to where your files are located, select them and click the Open button.

mb_attach.jpg.220985d559e943927cbe3c078b
 

One of our experts will be able to assist you shortly.

 

If you are having licensing issues, please do the following: 

Spoiler

For any of these issues:

  • Renewals
  • Refunds (including double billing)
  • Cancellations
  • Update Billing Info
  • Multiple Transactions
  • Consumer Purchases
  • Transaction Receipt

Please contact our support team at https://support.malwarebytes.com/community/consumer/pages/contact-us to get help

If you need help looking up your license details, please head here: https://support.malwarebytes.com/docs/DOC-1264 

 

Thanks in advance for your patience.

-The Malwarebytes Forum Team

Link to post
Share on other sites

Greetings,

As long as you have the following two items disabled you should not be automatically upgraded to any new client versions and should not be notified about them:

updates.png.cf6fa6a30b2b5d62dd1340d9bd38add8.png

With that said, even if you are keeping your databases up to date, you are not as secure with older versions of Malwarebytes as you would be with the latest build.  This is because Malwarebytes Developers and Researchers are always working on new methods of malware detection and prevention and rolling these new capabilities into the engines of newer versions of Malwarebytes as they are released, meaning when you continue to use an older build, even if it has the same databases as a newer installation, it will not be capable of detecting all of the same threats because there will be new syntax in the databases (as well as new enhancements to the signature-less and behavior based protection/detection components) which the older builds are incapable of using/understanding (it is written to ignore any syntax in the database that it does not recognize for the sake of backwards compatibility since there would be no way to add new capabilities to an older build of the product).

Currently, the latest release version is 3.6.1 and there is a beta which was published yesterday which looks very promising, including fixing many bugs and issues from previous versions of Malwarebytes 3.

I hope you've found this information useful and if there is anything else we might assist you with please let us know.

Thanks

Edited by exile360
Link to post
Share on other sites
On 10/23/2018 at 8:39 PM, exile360 said:

Greetings,

As long as you have the following two items disabled you should not be automatically upgraded to any new client versions and should not be notified about them:

updates.png.cf6fa6a30b2b5d62dd1340d9bd38add8.png

With that said, even if you are keeping your databases up to date, you are not as secure with older versions of Malwarebytes as you would be with the latest build.  This is because Malwarebytes Developers and Researchers are always working on new methods of malware detection and prevention and rolling these new capabilities into the engines of newer versions of Malwarebytes as they are released, meaning when you continue to use an older build, even if it has the same databases as a newer installation, it will not be capable of detecting all of the same threats because there will be new syntax in the databases (as well as new enhancements to the signature-less and behavior based protection/detection components) which the older builds are incapable of using/understanding (it is written to ignore any syntax in the database that it does not recognize for the sake of backwards compatibility since there would be no way to add new capabilities to an older build of the product).

Currently, the latest release version is 3.6.1 and there is a beta which was published yesterday which looks very promising, including fixing many bugs and issues from previous versions of Malwarebytes 3.

I hope you've found this information useful and if there is anything else we might assist you with please let us know.

Thanks

Hello @exile360,

Many thanks for your nice and detailed reply. I found out the setting you told, now i see.

However when i double-check there, i found out that although first setting (automatically download and install updates) is disabled and the second setting (notify full version updates) is enabled, but i haven't been notified at anytime during usage period with 3.3.1 as free edition (Premium trial was ended).

So, could using Malwarebytes as "free" have prevented me from being notified about new release? Program simply did not notify me during that period. And i'm still using it as free edition as of now. I "really" wish to upgrade to Premium plan but Malwarebytes do not customize pricing plans based on per country's affordability level, that is sad.

Finally, i understand your concern about using older version as malware definitions are not the only things that should be updated, but program core.

Best regards.

 

Link to post
Share on other sites

Hello again,

Yes, it's entirely possible that you haven't receive notifications about new releases because you're using the free version since it doesn't run constantly in the background and check for updates frequently and automatically the way that the Premium version does.  If you wish to manually check for new releases you can do so by navigating to Settings>Application and click on the Install Application Updates button.  It will tell you if there is a new version available or not and allow you to decide whether or not to install it.

You can also monitor the Malwarebytes site here which shows the release history for Malwarebytes as well as the pinned topics at the top of this area of the forums as that is where new versions are announced as soon as a new version is published.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    No registered users viewing this page.

Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.