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Please help with possible malware removal? And IP redirecting?


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Hello, I’ve been having problems with my PC and have run many malware scans from different software but my main protection is Avast with Malwarebytes premium. I noticed my router was redirecting to a strange IP so I decided to check my PC and removed some PUPs and other things malwarebytes found, but this didn’t fix the problem. I ran other detection programs like stinger, adwcleaner, tdsskiller, roguekiller, and some other and found a few more problems that I “removed” but I still feel uneasy after running a FRST scan. I was wondering if anyone would be willing to help me with this problem and make a fixtext for my FRST program. Also any information with the IP redirect would be helpful as well but I’ve contacted AT&T and am getting a router replacement (if that is the problem).

Any response is greatly appreciated.

Thanks, Joshua.

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Hello, Welcome to Malwarebytes.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Let see what we can find.

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.
Click Attach this file.
Click the Add reply button.
===

Please post the logs  for my review.

Wait for further instructions

 

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  • 4 weeks later...
  • Root Admin

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Thanks

 

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