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Problem with Tech Support Scam

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Hello,

I've used Malwarebytes (Premium) for so long that I haven't had to deal with malware for a long time and I've gotten rusty. A couple of days ago when I opened Edge, it locked up with an audio voice saying "they" had detected a virus, Error# DT00X2, and to call Microsoft Engineer @ (877) - 830-9540. Said that my personal data was being stolen and to stop it, I needed to call ASAP.  I immediately shut it down.  Ran Malwarebytes Premium ; it detected nothing. This went on for a day or so, then out of the blue, the problem vanished.  I don't want to let this go without doing a check to see what might have caused the problem or to see if there is still something on my system. 

While creating this scan, the process stopped after the "F2 - " line warning the "hosts" file could not be accessed, or something like that.

Can you help me?

hijackthis.log

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Similar to these ?

I have created a 1series of videos generated from these kinds of fraud sites for the purposes of recognition and education.  They are all  videos from real web sites.  ALL are FRAUDS.

All these have one thing in common and they have nothing to do with any software on your PC.  They are all nefarious web sites meant to defraud you of money. The objective is to, falsely, goad you to make the phone call and pay for some service contract for an incident that never happened.  From there they may continue to charge your Credit Card for other services, remote into your computer and do real damage and/or exfiltrate your personal data and they may use the information they obtain from you to commit additional frauds.

MalwareScam.wmv
MalwareScam-1.wmv
MalwareScam-2.wmv
MalwareScam-3.wmv
MalwareScam-4.wmv
MalwareScam-5.wmv
MalwareScam-6.wmv

I have also created a PDF ScreenShow of a myriad of FakeAlert screens - FakeAlert-Screens.pdf  /  Flash Version


Reference:   
US FBI PSA - Tech Support Scam
Malwarebytes' Blog - Search on - "tech support scams"
Malwarebytes' Blog - "Tech support scams: help and resource page"




1.  Also located at "My Online Security" - Some videos of typical tech support scams

 

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