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Battousai

When running a Threat Scan - Recieve 'Page Fault in Non Paged Area' Error

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Hello Everyone,

I am running scans on one of my end-user's machine. We run a Windows 10 environment. When I try to run a 'Threat Scan' after a few seconds I get blue screened with the following message:

"Page Fault in Non Paged Area" then a reboot. Does anyone know what is causing this error/ how to fix this issue.

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Sorry for the delay in responding, I didn't get notification of your post.

Please run this report collecting tool so that we can provide a complete analysis: (from the pinned topic at the top of the forum):  https://forums.malwarebytes.org/topic/170037-blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.
NOTE:  On problem systems it can take up to 20 minutes for the log files to complete.  Please be patient and let it run.

If you still have problems with it running, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

NOTE:
Please zip up the (.ZIP) files - do not use .RAR, .7z or other compression utilities.
.ZIP is the type file that can be uploaded to the forums.

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