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terbos

Legit caller flagged as "Known Scammer"

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I made an online order from Dell who then tried to call me to confirm the order.  Their call was flagged as "Known Scammer", so I ignored it and only found out later that it was a legit call.

My guess is that some scammer has "borrowed" Dell's number for their scam calls and now it's on the blacklist.

I'm not sure what to do about this situation.  Perhaps there needs to be a classification for numbers like this that can be legit, but are also spoofed.

Any ideas?

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Can you provide that number so that we can whitelist it?

The problem is as you suspected... scammers are spoofing these legitimate numbers, which gets them reported to a lot of different lists.

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