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Error 732


lisaloo
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I need some help with this. Does anyone know what this error means? It comes up when downloading Malwarebytes. Then when I run a scan it will find the viruses but will not delete them. Instead it will freeze up the computer and I have to shut down using the power button. I'm sure it has something to do with this error.

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Hi and welcome to the forum!

Read and follow ALL the instructions below. Thanks!

Scan and post logs - read note at bottom in green

If you're having Malware related issues with your computer that you're unable to resolve.

1. Please read and follow the instructions provided here: I'm infected - What do I do now?

2. If needed please post your logs in a NEW topic here: Malware Removal - HijackThis Logs

3. When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.

* Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.

* Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.

* Using these other tools often makes the cleanup task more difficult and time consuming.

* If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.

* Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.

* There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review

* NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can

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Hello Lisaloo,

If you're having a difficulty removing malware, please do as prairie dog has suggested.

As to Error 732, I've experienced it when there was a lack of internet connection. Please check that your internet connection is working and not disconnected.

As an example, I used as a test my email client, using web browser to connect to local newspaper website, and even a PING test in a command window.

But if you used the same pc to reach this forum and post here, then the internet connectivity is not the underlying issue.

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