GRAYZONE Posted October 15, 2018 ID:1275673 Share Posted October 15, 2018 Also when I start Google Chrome a hidden window of cmd.exe opens. Need Help. Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 10/15/18 Protection Event Time: 7:07 PM Log File: 294d7374-d0a5-11e8-ba05-3497f67f55ba.json -Software Information- Version: 3.6.1.2711 Components Version: 1.0.463 Update Package Version: 1.0.7365 License: Trial -System Information- OS: Windows 10 (Build 17134.345) CPU: x64 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , , Blocked, [-1], [-1],0.0.0 -Website Data- Category: Trojan Domain: pt-gmtdmp.mookie1.com IP Address: 18.185.171.83 Port: [54416] Type: Outbound File: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (end) Link to post Share on other sites More sharing options...
GRAYZONE Posted October 15, 2018 Author ID:1275675 Share Posted October 15, 2018 Also: Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 10/12/18 Protection Event Time: 7:51 PM Log File: e49432b0-ce4f-11e8-aa13-3497f67f55ba.json -Software Information- Version: 3.6.1.2711 Components Version: 1.0.463 Update Package Version: 1.0.7319 License: Trial -System Information- OS: Windows 10 (Build 17134.345) CPU: x64 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , , Blocked, [-1], [-1],0.0.0 -Website Data- Category: Trojan Domain: pt-gmtdmp.mookie1.com IP Address: 18.185.171.83 Port: [52008] Type: Outbound File: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (end) Multiple logs happened at the same time they all look the same on both occasions. Thanks in advance Link to post Share on other sites More sharing options...
Aura Posted October 16, 2018 ID:1275679 Share Posted October 16, 2018 Hi GRAYZONE My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state. As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens As long as I'm assisting you on Malwarebytes Forums, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry! If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you. If you don't reply after 5 days, it'll be closed. If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off; Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system. This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. This way, we'll have a good clean-up rhythm and the chances of complications will be reduced I'm against any form of pirated, illegal and counterfeit software and material. So if you have any installed on your system, I'll ask you to uninstall them right now. You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. Plus, this would be against Malwarebytes Forums's rules In the end, you are the one asking for assistance here. So if you wish to go a different way during the clean-up, like format and reinstall Windows, you are free to do so. I would appreciate you to let me know about it first, and if you need, I can also assist you in the process I would appreciate if you were to stay with me until the end, which means, until I declare your system clean. Just because your system isn't behaving weirdly anymore, or is running better than before, it doesn't mean that the infection is completely goneThis being said, I have a full time job so sometimes it'll take longer for me to reply to you. Don't worry, you'll be my first priority as soon as I get home and have time to look at your thread This being said, it's time to clean-up some malware, so let's get started, shall we? Follow the instructions in the thread below, and provide me both FRST logs (FRST.txt and Addition.txt) and the Malwarebytes log. You can attach them in your next post, or copy/paste their content. https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/ Link to post Share on other sites More sharing options...
GRAYZONE Posted October 17, 2018 Author ID:1276062 Share Posted October 17, 2018 Hi here are the logs. I don't know if I am missing something if I am please tell me. Thank you Addition.txt FRST.txt Malwarebytes.txt Link to post Share on other sites More sharing options...
Aura Posted October 17, 2018 ID:1276133 Share Posted October 17, 2018 Farbar Recovery Scan Tool (FRST) - Fix mode Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply. Download the attached fixlist.txt file, and save it on your Desktop (or wherever your FRST.exe/FRST64.exe executable is located) Right-click on the FRST executable and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Click on the Fix button On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad Copy and paste its content in your next reply fixlist.txt Link to post Share on other sites More sharing options...
GRAYZONE Posted October 17, 2018 Author ID:1276216 Share Posted October 17, 2018 Fix result of Farbar Recovery Scan Tool (x64) Version: 10.10.2018 Ran by Pedro Sampaio (17-10-2018 22:39:53) Run:1 Running from C:\Users\Pedro Sampaio\Desktop Loaded Profiles: Pedro Sampaio (Available Profiles: Pedro Sampaio) Boot Mode: Normal ============================================== fixlist content: ***************** CloseProcesses: CreateRestorePoint: GroupPolicy: Restriction ? <==== ATTENTION CHR HKLM\SOFTWARE\Policies\Google: Restriction <==== ATTENTION HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <==== ATTENTION CHR DefaultSearchURL: Default -> hxxps://search.yahoo.com/search?fr=mcafee_uninternational&type=D214PT885G0&p={searchTerms} CHR DefaultSearchKeyword: Default -> mcafee CustomCLSID: HKU\S-1-5-21-1151554043-3396621615-2490621339-1001_Classes\CLSID\{0E270DAA-1BE6-48F2-AC49-ED8F39FABF1E}\InprocServer32 -> %%systemroot%%\system32\shell32.dll => No File Task: {975A70DD-2058-42E0-B5A2-EEE4EC194702} - \Microsoft\Windows\UNP\RunCampaignManager -> No File <==== ATTENTION HKU\S-1-5-21-1151554043-3396621615-2490621339-1001\...\StartupApproved\Run: => "GoogleChromeAutoLaunch_1EF5347771B5A514E73ECADBE82697FD" EmptyTemp: ***************** Processes closed successfully. Restore point was successfully created. C:\WINDOWS\system32\GroupPolicy\Machine => moved successfully C:\WINDOWS\system32\GroupPolicy\GPT.ini => moved successfully HKLM\SOFTWARE\Policies\Google => removed successfully HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer => removed successfully "Chrome DefaultSearchURL" => removed successfully "Chrome DefaultSearchKeyword" => removed successfully HKU\S-1-5-21-1151554043-3396621615-2490621339-1001_Classes\CLSID\{0E270DAA-1BE6-48F2-AC49-ED8F39FABF1E} => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{975A70DD-2058-42E0-B5A2-EEE4EC194702}" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{975A70DD-2058-42E0-B5A2-EEE4EC194702}" => removed successfully "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\UNP\RunCampaignManager" => not found "HKU\S-1-5-21-1151554043-3396621615-2490621339-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run\\GoogleChromeAutoLaunch_1EF5347771B5A514E73ECADBE82697FD" => removed successfully "HKU\S-1-5-21-1151554043-3396621615-2490621339-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\GoogleChromeAutoLaunch_1EF5347771B5A514E73ECADBE82697FD" => not found =========== EmptyTemp: ========== BITS transfer queue => 9199616 B DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 346392994 B Java, Flash, Steam htmlcache => 408994918 B Windows/system/drivers => 5169508 B Edge => 2517950 B Chrome => 408492671 B Firefox => 27058872 B Opera => 0 B Temp, IE cache, history, cookies, recent: Default => 0 B Users => 0 B ProgramData => 0 B Public => 0 B systemprofile => 0 B systemprofile32 => 0 B LocalService => 3626 B LocalService => 0 B NetworkService => 0 B NetworkService => 0 B Pedro Sampaio => 13196592 B RecycleBin => 391692 B EmptyTemp: => 1.1 GB temporary data Removed. ================================ The system needed a reboot. ==== End of Fixlog 22:41:31 ==== Link to post Share on other sites More sharing options...
GRAYZONE Posted October 17, 2018 Author ID:1276220 Share Posted October 17, 2018 Hi is this something serious? Should I be worried? I don't know is malwarebytes stil blocks pt-gmtdmp.mookie1.com and as far as i can tell Google Chrome still opens a cmd.exe is this normal? I attached and img showing Google Chrome. Link to post Share on other sites More sharing options...
Aura Posted October 17, 2018 ID:1276239 Share Posted October 17, 2018 Alright, enable the "Command Line" column in the Task Manager Processes tab, then take a screenshot so I can see that column for the command prompt processes. To enable the column, right-click on any existing one (ie: Name, Status) and click "Command Line". Link to post Share on other sites More sharing options...
GRAYZONE Posted October 18, 2018 Author ID:1276243 Share Posted October 18, 2018 Hi. Thank You for the help so far Sent you a private message. Link to post Share on other sites More sharing options...
Aura Posted October 18, 2018 ID:1276297 Share Posted October 18, 2018 Okay so the cmd.exe process is actually launched by McAfee Web Advisor. If you uninstall it, when you launch Google Chrome, there shouldn't be any cmd.exe prompt anymore. Also, can you uninstall AdBlock in Google Chrome, and replace it with uBlock Origin and see how it goes? https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm?hl=en Link to post Share on other sites More sharing options...
GRAYZONE Posted October 18, 2018 Author ID:1276336 Share Posted October 18, 2018 Hi. I uninstalled McAfee Web Advisor and the cmd.exe prompt doesn't appear anymore. Also did a clean install of Google Chrome and installed uBlock Origin. Everything seems fine i need to navigate more on the web to see if the block message for pt-gmtdmp.mookie1.com doesn't appear anymore. I will get back to you in 1 or 2 days or until the message pops again. Should I do something meanwhile? Thanks Link to post Share on other sites More sharing options...
Aura Posted October 18, 2018 ID:1276382 Share Posted October 18, 2018 All good Nope, nothing. Just continue browsing normally and keep an eye for pop-ups, new tabs opening forcibly, etc. Link to post Share on other sites More sharing options...
GRAYZONE Posted October 21, 2018 Author ID:1276791 Share Posted October 21, 2018 Hello. Everything seems good. Thank You! What should I do now? Link to post Share on other sites More sharing options...
Aura Posted October 21, 2018 ID:1276820 Share Posted October 21, 2018 That's good news! Well, are there any other issues that needs to be adressed, or that was it? Link to post Share on other sites More sharing options...
GRAYZONE Posted October 21, 2018 Author ID:1276840 Share Posted October 21, 2018 No, that was it. Link to post Share on other sites More sharing options...
GRAYZONE Posted October 21, 2018 Author ID:1276903 Share Posted October 21, 2018 Can i remove FRST? And how? Thanks Link to post Share on other sites More sharing options...
Aura Posted October 21, 2018 ID:1276928 Share Posted October 21, 2018 Good! Yes, FRST will be deleted using DelFix. Since there are no signs of infection anymore in your logs, and you just told me that there are no more issues left to address, I guess we're done here. We'll wrap it up by running DelFix to delete the tools and logs that were used in this clean-up. DelFix Follow the instructions below to download and execute DelFix. Download DelFix and move the executable to your Desktop Right-click on DelFix.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Check the following options :Activate UAC Remove disinfection tools Create registry backup Purge system restore Reset system settings Once all the options mentionned above are checked, click on Run After DelFix is done running, a log will open. Please copy/paste the content of the output log in your next reply Tips, tricks, advice and recommendations Now it's time to give you some tips, tricks, advice and recommendations on how to protect your system and prevent you from being infected in the future. This is where I'll explain basic security measures that you should take to protect and harden your system, and also make sure it stays as safe and secure as possible against hackers and malware. You are free to ignore the recommendations listed below, although I obviously do not recommend it. If you have any questions about one of the points covered in the speech below, feel free to ask me your questions here directly so I can answer them and guide you. Windows Updates Keeping Windows up to date is one of the first steps in having a safe and secure system. The Security Updates that Windows receives are meant to fix exploits and flaws in it that makes it more secure and not exploitable by hackers. In order to do that, you should always install the Security Updates, known as "Important Updates" on your Windows system. These updates are released on the second Tuesday of every month, but some are also released before if they are emergency/critical Security Updates. Let's make sure that you have all your Important Updates and Recommended Updates installed and that your Windows Updates are set to be installed automatically. How To Change Windows Update Settings How To Check For & Install Windows Updates Keeping your programs up-to-date Like keeping Windows updated, keeping your installed programs up-to-date is another important step in having a safe and secure system. Outdated programs can be exploited by hackers and malware to infect a system and take it over. This is especially true today with the rise of Exploit Kits (and also 0-days) which is one of the biggest attack vectors to distribute malware. Therefore, you should always keep vulnerable programs like Adobe Flash Player, Adobe Shockwave Player, Java, Silverlight, Google Chrome, Mozilla Firefox, VLC Media Player, etc. updated to their most recent version (even better, you don't have to install them if you don't use them). Programs like UCheck, SUMo and Heimdal Free will scan your system for outdated programs, and help you identify them, as well as update them. UCheck Documentation Anti-Virus Note: The programs listed below are all free to use or they have some sort of trial. Some of them have a paid version that provides more features, while a lot of other good programs only have a paid version but aren't listed there (such as Kaspersky and ESET Antivirus products). Sophos Home Bitdefender Free Antivirus Emsisoft Anti-Malware - Free 30 day trial. Once it expires, EAM enters into a freeware mode where it is still considered an Antivirus program, but without real-time protection Avira Free Antivirus avast! Free Antivirus Anti-Malware, Anti-Exploit and Anti-Ransomware Having a decent security setup (which also includes an Antivirus) is the most crucial step to protect a system. These programs are additional layers of defence that will prevent a system from being infected, or if it somehow ends up infected, help mitigate the infection and remediate it. Fortunately, the new Malwarebytes 3 bundle all these layers in one, easy to use and efficient product. Malwarebytes 3 offers Malware, Web, Exploit and Ransomware protection modules that works together in order to keep your system protected and stop an infection at multiple level. Malwarebytes - Comes with a free trial of the Premium version for 14 days, after which it reverts back to the Free version Note: Please note that only the Premium version of Malwarebytes 3 offers real-time protection (Malware, Web, Exploit and Ransomware). The free version only allows you to scan your system for threats and remove them. Firewall Starting in Windows Vista, the Windows Firewall greatly improved and will satisfy the needs of most users. If you do not have an Internet Suite Antivirus program (which includes a firewall) and you want to use a 3rd party firewall, you can consider the options below. GlassWire - Has both a free and paid version (with different packages) Windows Firewall Control - Gives you more control over your Windows Firewall TinyWall - Lightweight firewall implementing the Windows Firewall and giving you more control over it Web Browsers and Web Browsing Web Browsers could be considered as the closest door between a malware and your system. This is where most malware goes through to infect a system, and therefore it should be the program(s) you want to secure the most. There are two ways of going about it: hardening your web browser via extensions, and having good browsing habits. Hardening your web browser means to install extensions that will help it protect itself (and your system on the same occasion) against Exploit Kits, MiTM attacks, etc. but also you at the same time. Here are a few extensions that I recommend you to install. uBlock Origin: Efficient multi-purpose blocker that is lightweight on RAM and CPU usage (Google Chrome, Mozilla Firefox, Microsoft Edge, Opera and most Chromium and Firefox-based browsers) HTTPS Everywhere: Extension that converts your HTTP (unencrypted) requests to HTTPS (encrypted) ones (Google Chrome, Mozilla Firefox and Opera) Web of Trust: Website reputation, rating and review extension that will help you quickly identify bad and suspicious sites from good ones (every web browsers) NoScript: NoScript is a script blocker (Java, Flash, JavaScript, etc.) for Mozilla Firefox and Firefox-based browsers (Mozilla Firefox and Firefox-based web browsers) uMatrix: For advanced users, a point and click matrix-like extensions that allow you to control requests done on a webpage (based on source, destination and type) (Google Chrome, Mozilla Firefox and Opera) LastPass: Secure password manager allowing you to create, manage, and use passwords you save in your LastPass account (every web browser) As for safe browsing habits, you can find tons of guides, tutorials, articles, etc. online that will highlight the basics you need to follow (only visit websites you trust, do not click on ads, do not download files from untrusted sources, use a password manager, always verify the URL of a website and make sure it's correctly typed, etc.), and even what you can do if you want to take it a step further (create a fake email address for spam emails, browse the web in a privacy mode, etc.). Here are a few: The Ultimate Guide to Secure your Online Browsing: Chrome, Firefox and Internet Explorer on Heimdal Security Seven Useful Habits For A Safer Internet on Kapsersky Blog Tips for Secure Web Browsing: Cybersecurity 101 on VeraCode Safe browsing habits on Internet Safety Project Wiki As you can see, there are plenty of resources out there. Simply Googling "good browsing habits" or "safe browsing habits" should allow you to find a lot of them. Other recommendations Even if you follow every recommendation that I listed here, in the end, it's also your job to be careful when browsing the web and downloading files if you don't want to get infected. Therefore, if you use your brain (common sense) when browsing the web, downloading programs and files, etc., you have far less chances to get infected by a malware. If for example you're not sure if a website is legitimate or not, or if a file is safe to download and execute, or if a program looks "too good" to be free, I suggest you to avoid going to that website, downloading that file or using that program. Here are a few guides, tutorials, articles, etc. that you could read in order to learn more about computer protection and security to improve your current computer protection setup but also improve your good web browsing and computer usage practices : Answers to common security questions - Best Practices by quietman7 How Malware Spreads - How did I get infected by quietman7 Simple and easy ways to keep your computer safe and secure on the Internet by Lawrence Abrams (aka Grinler) How to Prevent Malware by miekiemoes Tips & Advice on StaySafeOnline.org The End! And that's it! Now that you know more about how to protect your computer and secure it, you're good to go back to your online activities, but in a safe and secure way! You are also free to stay on the forums and ask for help in different topics if you ever need to. Just make sure that you post your question/issue in the right section to get the best assistance possible. And if you ever get infected again (which I hope you wont!), you can always comeback in this section to get another checkup with one of our trained malware removal member. Do you have any questions before I close this thread? Link to post Share on other sites More sharing options...
GRAYZONE Posted October 22, 2018 Author ID:1277018 Share Posted October 22, 2018 You can close this thread. BIG Thank You for helping me out # DelFix v1.013 - Logfile created 22/10/2018 at 17:06:09 # Updated 17/04/2016 by Xplode # Username : Pedro Sampaio - DESKTOP-0UP662D # Operating System : Windows 10 Home (64 bits) ~ Activating UAC ... OK ~ Removing disinfection tools ... Deleted : C:\FRST Deleted : C:\AdwCleaner Deleted : C:\Users\Pedro Sampaio\Desktop\Addition.txt Deleted : C:\Users\Pedro Sampaio\Desktop\Fixlog.txt Deleted : C:\Users\Pedro Sampaio\Desktop\FRST.txt Deleted : C:\Users\Pedro Sampaio\Desktop\FRST64.exe ~ Creating registry backup ... OK ~ Cleaning system restore ... Deleted : RP #37 [Ponto de Verificação Agendado | 10/21/2018 13:56:38] New restore point created ! ~ Resetting system settings ... OK ########## - EOF - ########## Link to post Share on other sites More sharing options...
Aura Posted October 23, 2018 ID:1277202 Share Posted October 23, 2018 No problem GRAYZONE, you're welcome! Stay safe Link to post Share on other sites More sharing options...
Aura Posted October 23, 2018 ID:1277203 Share Posted October 23, 2018 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks Link to post Share on other sites More sharing options...
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