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MBAM HTJ Others won't complete scans


ffejhead
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Like others, MBAM will start up, but if I try to start a scan it just shuts down after a few seconds. Subsequent attempts to run the program give an error message that I don't have permissions or the disk is full. Re-running the setup program will get it back to where it will run, but it still shuts down on a scan. Renaming the program doesn't change any of this. HiJack This exhibits similar behavior and simply shuts down when I run a scan.

Symantec Antivirus finds nothing. Kaspersky online found three UAC...dll files that I quarantied with Symantec, but the infection still exists based on the redirects in both Firefox and IE whenever I try any kind of search on MBAM, malware or similar things. A link to somewhere within the forums seems to get me in here, but simply typing in www.malwarebytes.org or a search on anything similar to "MBAM" or "malwarebytes" will get me redirected. Some of the redirections are to relatively harmless sites, but quite often they lead to stuff like AntiVirus 2009 and other scams promising a quick fix to all my problems.

Your help is appreciated. Thanks in advance.

Windows XP Home SP3 Build 2600

Firefox 3.0.6

Internet Explorer 7.0.5730.11

2 GHz Pentium 4 with 2 GB RAM

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  • Staff

Hi and welcome to Malwarebytes.

Please visit this webpage for instructions for running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

  • When the tool is finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.

-screen317

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Hi,

I didn't ask for a Win32kDiag log..

Did you try running ComboFix as I instructed??

Thank you very much for your help.

Sorry, I didn't realize that you responded to my original topic last week. I started a new topic on 9-14 and included the Win32kDiag.log in an effort to get some help. Miekiemoes pointed out to me that you had responded and merged the second topic with this one.

I have tried running ComboFix a couple of times now. It completes all 50+ stages of the autoscan, then says something about an infected .dll. Instead of generating a log, it says "Rebooting Windows...Please wait" and hangs up.

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  • Staff

Hi,

See if a log exists at C:\ComboFix.txt

If so, post it; if not, delete your copy of ComboFix, download a fresh copy, rename it to ffejhead.bat, and save it to your Desktop. Do not run it yet.

Navigate to Start --> Run, and enter this command exactly as shown:

"%userprofile%\desktop\ffejhead.bat" /killall

See if it will complete its run now.

-screen317

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No ComboFix log exists and when I followed your recommended procedure I had the same results: the scan ran and then instead of generating a log it said rebooting windows and got hung up (and no ffejhead.txt log exists).

I also tried running HijackThis, just in case, but I got the same error as before: "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item."

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  • Staff

Okay.

Please delete your copy of Win32kDiag.

Please save this file to your Desktop. Click on Start->Run, and copy-paste the following command (the bolded text) into the "Open" box, and click OK. When it's finished, there will be a log called Win32kDiag.txt on your desktop. Please open it with Notepad and post the contents here.

"%userprofile%\desktop\win32kdiag.exe" -f -r

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DDS would not run. It opened, began scanning and shut down.

Here's the Win32kDiag I meant to post yesterday:

Running from: C:\Documents and Settings\user\Desktop\Win32kDiag.exe

Log file at : C:\Documents and Settings\user\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...

Found mount point : C:\WINDOWS\$hf_mig$\KB932168\KB932168

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB933729\KB933729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB943460\KB943460

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\addins\addins

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\GAC_32\System.EnterpriseServices\System.EnterpriseServices

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\GAC_MSIL\IEExecRemote\IEExecRemote

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP15E.tmp\ZAP15E.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP213.tmp\ZAP213.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP2F1.tmp\ZAP2F1.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP31A.tmp\ZAP31A.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\temp\temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\tmp\tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Cache\Adobe Reader 6.0\Adobe Reader 6.0

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Config\Config

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Connection Wizard\Connection Wizard

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Debug\UserMode\UserMode

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ftpcache\ftpcache

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Help\SBSI\Training\WXPPer\Cbz\Cbz

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Help\SBSI\Training\WXPPer\Lib\Lib

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Help\SBSI\Training\WXPPer\Wave\Wave

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp98\imejp98

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\0DC1503A46F231838AD88BCDDC8E8F7C\3.2.30729\3.2.30729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\68AB67CA33010000ABE7000000000020\7.0.0\7.0.0

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\DC3BF90CC0D3D2F398A9A6D1762F70F3\2.2.30729\2.2.30729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\trustlib\trustlib

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\MCBin\Shared\Shared

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\Temporary ASP.NET Files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Minidump\Minidump

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\msapps\msinfo\msinfo

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\mui\mui

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Options\CABS\CABS

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Options\Install\Install

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHealth\HelpCtr\BATCH\BATCH

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHealth\HelpCtr\Config\CheckPoint\CheckPoint

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHealth\HelpCtr\HelpFiles\HelpFiles

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHealth\HelpCtr\InstalledSKUs\InstalledSKUs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHealth\HelpCtr\System\DFS\DFS

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PCHealth\HelpCtr\Temp\Temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PIF\PIF

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Registration\CRMLog\CRMLog

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\security\logs\logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\Downloaded

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\355f788b6de8a3ec79e9aa172e6317f1\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\555558d2c7916b118ad5baef62b18136\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Sun\Java\Deployment\Deployment

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1025\1025

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1028\1028

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1031\1031

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1037\1037

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1041\1041

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1042\1042

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1054\1054

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\2052\2052

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\3076\3076

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\3com_dmi\3com_dmi

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\TempDir\TempDir

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Corel\CorelCENTRAL10\CorelCENTRAL Mail\Custom Templates\Custom Templates

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Identities\{84908BB3-9700-4760-B940-869016CADA36}\{84908BB3-9700-4760-B940-869016CADA36}

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\InterTrust\ReceiptRepository\ReceiptRepository

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\Credentials\Credentials

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\MMC\MMC

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\Certificates\Certificates

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CRLs\CRLs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CTLs\CTLs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Desktop\Desktop

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\CD Burning\CD Burning

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Credentials\Credentials

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\OFFICE\OFFICE

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\temp\temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\My Documents\ccWin10\ccWin10

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\My Documents\My eBooks\My eBooks

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\NetHood\NetHood

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\PrintHood\PrintHood

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\dhcp\dhcp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\drivers\disdn\disdn

Mount point destination : \Device\__max++>\^

Cannot access: C:\WINDOWS\system32\eventlog.dll

[1] 2004-08-04 02:56:42 55808 C:\WINDOWS\$NtServicePackUninstall$\eventlog.dll (Microsoft Corporation)

[1] 2008-04-13 19:11:53 56320 C:\WINDOWS\ServicePackFiles\i386\eventlog.dll (Microsoft Corporation)

[1] 2008-04-13 19:11:53 63488 C:\WINDOWS\system32\eventlog.dll ()

[2] 2008-04-13 19:11:53 56320 C:\WINDOWS\system32\logevent.dll (Microsoft Corporation)

Found mount point : C:\WINDOWS\system32\export\export

Mount point destination : \Device\__max++>\^

Cannot access: C:\WINDOWS\system32\igfxtray.exe

[1] 2002-06-19 21:14:48 155648 C:\WINDOWS\Drivers\Video\igfxtray.exe (Intel Corporation)

[1] 2002-06-19 21:14:48 155648 C:\WINDOWS\system32\igfxtray.exe ()

[1] 2002-06-19 21:14:48 155648 C:\WINDOWS\system32\ReinstallBackups\0005\DriverFiles\igfxtray.exe (Intel Corporation)

Found mount point : C:\WINDOWS\system32\inetsrv\inetsrv

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\Macromed\Shockwave 8\DswMedia\DswMedia

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\Macromed\Shockwave 8\Prefs\Prefs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\Macromed\update\update

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\Microsoft\Crypto\RSA\MachineKeys\MachineKeys

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\mui\dispspec\dispspec

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\oobe\html\ispsgnup\ispsgnup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\oobe\html\oemcust\oemcust

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\oobe\html\oemhw\oemhw

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\oobe\html\oemreg\oemreg

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\oobe\sample\sample

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\ShellExt\ShellExt

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\spool\drivers\w32x86\3\temp\temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\spool\PRINTERS\PRINTERS

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\temp\temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\wbem\mof\bad\bad

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\wbem\snmp\snmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\wins\wins

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\xircom\xircom

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\WinSxS\InstallTemp\InstallTemp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Zoomify\Viewer\Cache\www_fhm_com\img\girls\zoomify\honeys\honeyzoom\honeyzoom

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Zoomify\ZoomifyMicrostreamer\ZoomifyImages\ZoomifyImages

Mount point destination : \Device\__max++>\^

Finished!

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  • Staff

Hi,

Next, we need to execute an Avenger2 script.

Note to users reading this topic! This script was created specifically for the particular infection on this specific machine! If you are not this user, do NOT follow these directions as they could damage the workings of your system.

  1. Please download The Avenger2 by Swandog46.
  2. Unzip avenger.exe to your desktop.
  3. Copy the text in the following codebox by selecting all of it, and pressing (<Control> + C) or by right clicking and selecting "Copy"
    Files to move:
    C:\WINDOWS\system32\logevent.dll | C:\WINDOWS\system32\eventlog.dll


  4. Now start The Avenger2 by double clicking avenger.exe on your desktop.
  5. Read the prompt that appears, and press OK.
  6. Paste the script into the textbox that appears, using (<Control> + V) or by right clicking and choosing "Paste".
  7. Press the "Execute" button.
  8. You will be presented with 2 confirmation prompts. Select yes on each. Your system will reboot.
    Note: It is possible that Avenger will reboot your system TWICE.
  9. Upon reboot, a command prompt window will appear on your screen for a few seconds, and then Avenger's log will open. Please paste that log here in your next post.

Next, try running MBAM and ComboFix.

-screen317

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Here's the Avenger log:

Logfile of The Avenger Version 2.0, © by Swandog46

http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.

Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.

No rootkits found!

File move operation "C:\WINDOWS\system32\logevent.dll|C:\WINDOWS\system32\eventlog.dll" completed successfully.

Completed script processing.

*******************

Finished! Terminate.

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MBAM wouldn't run, but ComboFix did. Here's the log:

ComboFix 09-09-22.03 - user 09/23/2009 7:11.8.1 - NTFSx86

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1016.664 [GMT -5:00]

Running from: c:\documents and settings\user\desktop\ffejhead.bat

Command switches used :: /killall

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\program files\\setup.exe

.

---- Previous Run -------

.

c:\program files\\setup.exe

.

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.

-------\Legacy_UACd.sys

-------\Legacy_{79007602-0CDB-4405-9DBF-1257BB3226ED}

-------\Service_UACd.sys

-------\Legacy_{79007602-0CDB-4405-9DBF-1257BB3226ED}

-------\Legacy_{79007602-0CDB-4405-9DBF-1257BB3226ED}

-------\Legacy_{79007602-0CDB-4405-9DBF-1257BB3226ED}

-------\Legacy_{79007602-0CDB-4405-9DBF-1257BB3226ED}

-------\Legacy_{79007602-0CDB-4405-9DBF-1257BB3226ED}

-------\Legacy_{79007602-0CDB-4405-9DBF-1257BB3226ED}

-------\Legacy_{79007602-0CDB-4405-9DBF-1257BB3226ED}

-------\Legacy_{79007602-0CDB-4405-9DBF-1257BB3226EE}

((((((((((((((((((((((((( Files Created from 2009-08-23 to 2009-09-23 )))))))))))))))))))))))))))))))

.

2009-09-15 02:38 . 2009-09-10 19:54 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2009-09-15 02:38 . 2009-09-10 19:53 19160 ----a-w- c:\windows\system32\drivers\mbam.sys

2009-09-10 04:49 . 2009-06-21 21:44 153088 -c----w- c:\windows\system32\dllcache\triedit.dll

2009-09-07 22:28 . 2009-09-07 22:28 -------- d-----w- c:\program files\ERUNT

2009-09-04 22:48 . 2009-09-21 08:09 -------- d--h--w- c:\windows\PIF

2009-09-03 18:04 . 2009-09-03 18:04 -------- d-----w- c:\program files\Linksys

2009-09-02 22:59 . 2009-09-02 22:59 -------- d-----w- c:\windows\Sun

2009-09-02 03:37 . 2009-09-02 03:37 -------- dc----w- c:\documents and settings\Administrator\Local Settings\Application Data\Symantec

2009-09-02 03:06 . 2009-09-23 12:10 -------- d-----w- c:\windows\system32\CatRoot2

2009-09-02 01:31 . 2009-09-02 01:32 -------- dc----w- c:\documents and settings\Administrator\Application Data\U3

2009-09-02 00:06 . 2009-09-02 00:06 -------- d-----w- c:\program files\CCleaner

2009-09-01 23:45 . 2009-09-01 23:44 411368 ----a-w- c:\windows\system32\deploytk.dll

2009-09-01 23:44 . 2009-09-01 23:44 -------- d-----w- c:\program files\Java

2009-09-01 11:36 . 2009-09-02 06:43 -------- dc----w- C:\SDFix

2009-08-29 00:48 . 2009-08-29 00:48 -------- dc----w- c:\documents and settings\user\Application Data\Malwarebytes

2009-08-28 12:05 . 2009-09-15 03:05 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2009-08-28 12:05 . 2009-08-28 12:05 -------- dc----w- c:\documents and settings\All Users\Application Data\Malwarebytes

2009-08-28 03:55 . 2009-08-28 03:55 -------- dc----w- c:\documents and settings\Administrator\Application Data\Lavasoft

2009-08-28 03:49 . 2009-08-28 03:50 -------- dc----w- c:\documents and settings\Administrator\Local Settings\Application Data\Adobe

2009-08-28 03:25 . 2009-09-18 12:30 -------- d-----w- c:\program files\TheStubware

2009-08-28 03:25 . 2009-08-20 17:00 9216 ----a-w- c:\windows\system32\drivers\TheStubwareDriver.SYS

2009-08-28 03:25 . 2009-08-06 17:18 44032 ----a-w- c:\windows\system32\drivers\ActiveMonitor.SYS

2009-08-25 11:50 . 2009-08-25 11:50 11128 ----a-w- c:\windows\system32\heworycoly.dat

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2009-09-23 12:21 . 2007-01-11 18:42 -------- d-----w- c:\program files\Password Safe

2009-09-18 11:40 . 2004-08-12 01:32 -------- d-----w- c:\program files\Symantec AntiVirus

2009-09-17 02:49 . 2003-06-08 20:55 78504 -c--a-w- c:\documents and settings\user\Local Settings\Application Data\GDIPFONTCACHEV1.DAT

2009-09-06 19:16 . 2004-07-21 03:25 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy

2009-09-06 19:16 . 2004-07-21 03:25 -------- d-----w- c:\program files\Spybot - Search & Destroy

2009-09-01 23:54 . 2009-05-07 04:54 -------- dc----w- c:\documents and settings\user\Application Data\Move Networks

2009-09-01 18:02 . 2006-09-13 12:18 -------- d-----w- c:\program files\Google

2009-08-29 00:52 . 2007-08-27 00:49 -------- d-----w- c:\program files\SUPERAntiSpyware

2009-08-25 11:50 . 2009-08-25 11:50 19919 ----a-w- c:\program files\Common Files\aras.lib

2009-08-24 23:27 . 2008-02-17 16:44 -------- dc----w- c:\documents and settings\user\Application Data\Skype

2009-08-24 21:07 . 2007-12-02 18:19 -------- dc----w- c:\documents and settings\user\Application Data\skypePM

2009-08-23 15:55 . 2009-08-23 15:50 -------- dc----w- c:\documents and settings\user\Application Data\ICQ

2009-08-23 15:52 . 2009-08-23 15:51 -------- dc----w- c:\documents and settings\All Users\Application Data\ICQ

2009-08-23 15:52 . 2002-11-14 01:17 -------- d--h--w- c:\program files\InstallShield Installation Information

2009-08-22 08:10 . 2009-08-22 08:10 -------- d-----w- c:\program files\MSBuild

2009-08-22 08:10 . 2009-08-22 08:10 -------- d-----w- c:\program files\Reference Assemblies

2009-08-21 16:18 . 2009-02-22 20:02 -------- dc----w- c:\documents and settings\user\Application Data\TuneUpMedia

2009-08-09 20:36 . 2009-06-25 17:38 -------- d-----w- c:\program files\AirPort

2009-08-07 04:25 . 2009-08-07 04:25 -------- d-----w- c:\program files\Common Files\Outlook Security Manager

2009-08-07 02:54 . 2009-08-07 02:54 -------- dc----w- c:\documents and settings\user\Application Data\4Team

2009-08-05 09:01 . 2002-11-13 23:21 204800 ----a-w- c:\windows\system32\mswebdvd.dll

2009-07-17 19:01 . 2002-11-13 23:20 58880 ----a-w- c:\windows\system32\atl.dll

2009-07-12 17:21 . 2004-08-04 07:56 233472 ------w- c:\windows\system32\wmpdxm.dll

2009-06-30 12:16 . 2008-05-22 04:14 256 ----a-w- c:\windows\system32\pool.bin

2009-06-29 16:12 . 2004-02-06 23:05 827392 ----a-w- c:\windows\system32\wininet.dll

2009-06-29 16:12 . 2004-08-04 07:56 78336 ----a-w- c:\windows\system32\ieencode.dll

2009-06-29 16:12 . 2002-11-13 23:20 17408 ----a-w- c:\windows\system32\corpol.dll

2007-02-17 01:17 . 2007-02-17 01:17 747 ----a-w- c:\program files\eFax Messenger 4.2.lnk

2003-01-31 20:52 . 2003-01-31 20:52 759 -c--a-w- c:\program files\Setup.ini

2002-11-01 21:52 . 2002-11-01 21:52 8996 -c--a-w- c:\program files\readme.txt

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"H/PC Connection Agent"="c:\program files\Microsoft ActiveSync\wcescomm.exe" [2006-11-13 1289000]

"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2007-08-30 205480]

"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"IgfxTray"="c:\windows\System32\igfxtray.exe" [2002-06-20 155648]

"VAIO Recovery"="c:\windows\Sonysys\VAIO Recovery\PartSeal.exe" [2002-11-15 28672]

"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-10-22 7700480]

"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2004-02-29 66680]

"Acrobat Assistant 7.0"="c:\program files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe" [2008-04-23 483328]

"LVCOMSX"="c:\windows\system32\LVCOMSX.EXE" [2004-02-25 221184]

"BlackBerryAutoUpdate"="c:\program files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe" [2009-06-05 615696]

"ezShieldProtector for Px"="c:\windows\system32\ezSP_Px.exe" [2002-07-04 40960]

"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2006-10-22 86016]

"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-03-06 177472]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-01-05 413696]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-04-02 342312]

"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472]

"PaperPort PTD"="c:\program files\ScanSoft\PaperPort\pptd40nt.exe" [2007-10-12 29984]

"IndexSearch"="c:\program files\ScanSoft\PaperPort\IndexSearch.exe" [2007-10-12 46368]

"PPort11reminder"="c:\program files\ScanSoft\PaperPort\Ereg\Ereg.exe" [2007-08-31 328992]

"BrMfcWnd"="c:\program files\Brother\Brmfcmon\BrMfcWnd.exe" [2007-11-06 741376]

"ControlCenter3"="c:\program files\Brother\ControlCenter3\brctrcen.exe" [2007-10-30 77824]

"AirPort Base Station Agent"="c:\program files\AirPort\APAgent.exe" [2008-12-23 753664]

"TheStubware"="c:\program files\TheStubware\TheStubware.exe" [2009-08-21 758272]

"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-09-01 149280]

"nwiz"="nwiz.exe" - c:\windows\system32\nwiz.exe [2006-10-22 1622016]

c:\documents and settings\user\Start Menu\Programs\Startup\

Password Safe.lnk - c:\program files\Password Safe\pwsafe.exe [2006-12-17 581632]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

Adobe Acrobat Speed Launcher.lnk - c:\windows\Installer\{AC76BA86-1033-0000-BA7E-000000000002}\SC_Acrobat.exe [2005-6-23 25214]

BTTray.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2004-1-20 507965]

c:\documents and settings\All Users\Start Menu\Programs\Startup\AutorunsDisabled

Desktop Manager.lnk - c:\program files\Research In Motion\BlackBerry\DesktopMgr.exe [2009-6-5 1545488]

Logitech Desktop Messenger.lnk - c:\program files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe [2005-6-23 169472]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]

"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2006-12-20 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]

2007-04-19 18:41 294912 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\AutorunsDisabled]

2007-04-19 18:41 294912 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]

"UpdatesDisableNotify"=dword:00000001

"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\Yahoo!\\Messenger\\YPager.exe"=

"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Messenger\\msmsgs.exe"=

"c:\program files\Microsoft ActiveSync\rapimgr.exe"= c:\program files\Microsoft ActiveSync\rapimgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync RAPI Manager

"c:\program files\Microsoft ActiveSync\wcescomm.exe"= c:\program files\Microsoft ActiveSync\wcescomm.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Connection Manager

"c:\program files\Microsoft ActiveSync\WCESMgr.exe"= c:\program files\Microsoft ActiveSync\WCESMgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Application

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

"c:\\Program Files\\Brother\\Brmfl07b\\FAXRX.exe"=

"c:\\Program Files\\AirPort\\APAgent.exe"=

"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]

"26675:TCP"= 26675:TCP:169.254.2.0/255.255.255.0:Enabled:ActiveSync Service

"54925:UDP"= 54925:UDP:Brother Network Scanner

"5353:UDP"= 5353:UDP:Bonjour

R0 TheStubwareDriver;TheStubware Driver;c:\windows\system32\drivers\TheStubwareDriver.SYS [8/27/2009 10:25 PM 9216]

R1 ActiveMonitor;ActiveMonitor Driver;c:\windows\system32\drivers\ActiveMonitor.SYS [8/27/2009 10:25 PM 44032]

R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [10/10/2006 1:53 PM 5632]

R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2/27/2007 12:39 PM 32256]

S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2/16/2006 5:51 PM 4096]

S3 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [3/12/2004 3:18 PM 169192]

.

Contents of the 'Scheduled Tasks' folder

2009-09-21 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 17:34]

2003-02-09 c:\windows\Tasks\Registration reminder 1.job

- c:\windows\System32\OOBE\oobebaln.exe [2002-11-14 00:12]

2009-09-23 c:\windows\Tasks\Symantec NetDetect.job

- c:\program files\Symantec\LiveUpdate\NDETECT.EXE [2003-05-13 19:20]

.

.

------- Supplementary Scan -------

.

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

uStart Page = hxxp://www.google.com/

uInternet Connection Wizard,ShellNext = iexplore

uInternet Settings,ProxyOverride = 127.0.0.1;*.local

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

DPF: DirectAnimation Java Classes - file://c:\windows\Java\classes\dajava.cab

DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab

DPF: {CB97291A-6603-466A-AA11-80C2EB74CB10} - hxxps://install.cox.net/CoxSelfInstall/CoxSelfInstallAx10.ocx

FF - ProfilePath - c:\documents and settings\user\Application Data\Mozilla\Firefox\Profiles\zx7m4v7t.default\

FF - prefs.js: browser.search.selectedEngine - Google

FF - prefs.js: browser.startup.homepage - hxxp://start.icq.com/

FF - prefs.js: keyword.URL - hxxp://search.icq.com/search/afe_results.php?ch_id=afex&q=

FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

.

- - - - ORPHANS REMOVED - - - -

HKCU-Run-Protection System - c:\program files\Protection System\psystem.exe

HKLM-Run-POINTER - point32.exe

AddRemove-FIRE 6.23 - c:\fire623\DeIsL1.isu

AddRemove-Free iPod Video Converter_is1 - c:\program files\Free iPod Video Converter\unins000.exe

AddRemove-FreeTrak_is1 - i:\freetrak\FreeTrak\unins000.exe

AddRemove-HijackThis - f:\programs\HijackThis\HijackThis.exe

AddRemove-hp deskjet 5550 series - c:\program files\hp deskjet 5550 series\hpfiui.exe

AddRemove-hp print screen utility - c:\windows\System32\prnunins.exe

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2009-09-23 07:21

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10c.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\Elevation]

"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\LocalServer32]

@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10c.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}]

@Denied: (A 2) (Everyone)

@="IFlashBroker3"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(668)

c:\program files\SUPERAntiSpyware\SASWINLO.dll

c:\windows\system32\WININET.dll

- - - - - - - > 'explorer.exe'(3332)

c:\windows\system32\WININET.dll

c:\windows\system32\ieframe.dll

.

------------------------ Other Running Processes ------------------------

.

c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

c:\program files\Bonjour\mDNSResponder.exe

c:\program files\WIDCOMM\Bluetooth Software\bin\btwdins.exe

c:\program files\Common Files\Symantec Shared\ccSetMgr.exe

c:\program files\Symantec AntiVirus\DefWatch.exe

c:\program files\Java\jre6\bin\jqs.exe

c:\windows\system32\nvsvc32.exe

c:\windows\system32\wdfmgr.exe

c:\program files\Common Files\Symantec Shared\ccEvtMgr.exe

c:\program files\Microsoft Hardware\Mouse\point32.exe

c:\windows\system32\rundll32.exe

c:\program files\Brother\Brmfcmon\BrMfimon.exe

c:\progra~1\MI3AA1~1\rapimgr.exe

c:\program files\iPod\bin\iPodService.exe

.

**************************************************************************

.

Completion time: 2009-09-23 7:29 - machine was rebooted

ComboFix-quarantined-files.txt 2009-09-23 12:29

Pre-Run: 1,829,310,464 bytes free

Post-Run: 1,740,169,216 bytes free

255 --- E O F --- 2009-09-21 08:01

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I reinstalled MBAM and it ran successfully. Here's the log from just before removing the infected files (I completed the removal and read the log verifying removal was successful, but I don't know where this subsequent log went):

Malwarebytes' Anti-Malware 1.41

Database version: 2775

Windows 5.1.2600 Service Pack 3

9/23/2009 6:20:08 PM

mbam-log-2009-09-23 (18-19-58).txt

Scan type: Quick Scan

Objects scanned: 104235

Time elapsed: 5 minute(s), 57 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 2

Registry Values Infected: 1

Registry Data Items Infected: 2

Folders Infected: 0

Files Infected: 1

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{bf56a325-23f2-42ad-f4e4-00aac39caa53} (Trojan.Ertfor) -> No action taken.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{bf56a325-23f2-42ad-f4e4-00aac39caa53} (Trojan.Ertfor) -> No action taken.

Registry Values Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\igfxtray (Trojan.FakeAlert.H) -> No action taken.

Registry Data Items Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.

Folders Infected:

(No malicious items detected)

Files Infected:

C:\WINDOWS\system32\igfxtray.exe (Trojan.FakeAlert.H) -> No action taken.

After removing the infected files, IE seems to be behaving correctly!

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Here's an updated HJT log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 12:11:41 AM, on 9/24/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16876)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe

C:\WINDOWS\system32\LVCOMSX.EXE

C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe

C:\WINDOWS\system32\ezSP_Px.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Symantec AntiVirus\DefWatch.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\AirPort\APAgent.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Microsoft ActiveSync\wcescomm.exe

C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Brother\Brmfcmon\BrMfimon.exe

C:\PROGRA~1\MI3AA1~1\rapimgr.exe

C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\internet explorer\iexplore.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;*.local

O2 - BHO: (no name) - AutorunsDisabled - (no file)

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: (no name) - {BF56A325-23F2-42AD-F4E4-00AAC39CAA53} - (no file)

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll

O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"

O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE

O4 - HKLM\..\Run: [blackBerryAutoUpdate] C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe /background

O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [sSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot

O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"

O4 - HKLM\..\Run: [indexSearch] "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"

O4 - HKLM\..\Run: [PPort11reminder] "C:\Program Files\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini"

O4 - HKLM\..\Run: [brMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN

O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun

O4 - HKLM\..\Run: [AirPort Base Station Agent] "C:\Program Files\AirPort\APAgent.exe"

O4 - HKLM\..\Run: [TheStubware] C:\Program Files\TheStubware\TheStubware.exe -Startup

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript

O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"

O4 - HKCU\..\Run: [iSUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Startup: Password Safe.lnk = C:\Program Files\Password Safe\pwsafe.exe

O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?

O4 - Global Startup: AutorunsDisabled

O4 - Global Startup: BTTray.lnk = ?

O9 - Extra button: (no name) - AutorunsDisabled - (no file)

O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll

O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll

O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll

O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll

O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL

O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll

O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople

O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - https://mail111a.urscorp.com/iNotes6W.cab

O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212...meInstaller.exe

O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/m...84/mcinsctl.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1133523292412

O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/..._2/axofupld.cab

O16 - DPF: {6F750203-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/..._2/axofupld.cab

O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab

O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://www.samsphotoclub.com/upload/FujifilmUploadClient.cab

O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://66.242.36.104/app/view22RTE.cab

O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/m...,21/mcgdmgr.cab

O16 - DPF: {CB97291A-6603-466A-AA11-80C2EB74CB10} (CoxSelfInstallAx10 Control) - https://install.cox.net/CoxSelfInstall/CoxS...InstallAx10.ocx

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

O20 - Winlogon Notify: AutorunsDisabled - C:\WINDOWS\

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--

End of file - 11573 bytes

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  • Staff

Hi,

Update MBAM, run a Quick Scan, and post its log.

Next, please use the Internet Explorer browser and click here to use the F-Secure Online Scanner.

  • Click Start Scanning.
  • You should get a notification bar (on top) to install the ActiveX control.
  • Click on it and select to install the ActiveX.
  • Once the ActiveX is installed, you should accept the License terms by clicking OK below to start the scan.
  • In case you are having problems with installing the ActiveX/starting the scan, please read here.
  • Click the Full System Scan button.
  • It will start to download scanner components and databases. This can take a while.
  • The main scan will start.
  • Once the scan has finished scanning, click the Automatic cleaning (recommended) button
  • It could be possible that your firewall gives an alert - allow it, because that's a connection you establish to submit infected files to F-Secure.
  • The cleaning can take a while, so please be patient.
  • Then click the Show report button and Copy/Paste what is present under results in your next reply.

Next, download my Security Check from here or here.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Let me know how things are running now and what issues remain.

-screen317

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MBAM found two trojan.ertfors. Here's the log before removal:

Malwarebytes' Anti-Malware 1.41

Database version: 2775

Windows 5.1.2600 Service Pack 3

9/25/2009 6:43:11 AM

mbam-log-2009-09-25 (06-43-02).txt

Scan type: Quick Scan

Objects scanned: 104500

Time elapsed: 12 minute(s), 15 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 2

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{bf56a325-23f2-42ad-f4e4-00aac39caa53} (Trojan.Ertfor) -> No action taken.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{bf56a325-23f2-42ad-f4e4-00aac39caa53} (Trojan.Ertfor) -> No action taken.

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

And here's the log after removal:

Malwarebytes' Anti-Malware 1.41

Database version: 2775

Windows 5.1.2600 Service Pack 3

9/25/2009 6:43:22 AM

mbam-log-2009-09-25 (06-43-22).txt

Scan type: Quick Scan

Objects scanned: 104500

Time elapsed: 12 minute(s), 15 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 2

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{bf56a325-23f2-42ad-f4e4-00aac39caa53} (Trojan.Ertfor) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{bf56a325-23f2-42ad-f4e4-00aac39caa53} (Trojan.Ertfor) -> Quarantined and deleted successfully.

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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Here's the F-Secure report:

Scanning Report

Friday, September 25, 2009 07:10:01 - 12:52:12

Computer name: VAIO

Scanning type: Scan system for malware, spyware and rootkits

Target: C:\ D:\

--------------------------------------------------------------------------------

11 malware found

TrackingCookie.Questionmarket (spyware)

System (Disinfected)

TrackingCookie.2o7 (spyware)

System (Disinfected)

TrackingCookie.Advertising (spyware)

System (Disinfected)

TrackingCookie.Atdmt (spyware)

System (Disinfected)

TrackingCookie.Doubleclick (spyware)

System (Disinfected)

TrackingCookie.Revsci (spyware)

System (Disinfected)

TrackingCookie.Clickbank (spyware)

System (Disinfected)

TrackingCookie.Webtrends (spyware)

System (Disinfected)

TrackingCookie.Mediaplex (spyware)

System (Disinfected)

TrackingCookie.Statcounter (spyware)

System (Disinfected)

TrackingCookie.Yieldmanager (spyware)

System (Disinfected)

--------------------------------------------------------------------------------

Statistics

Scanned:

Files: 81647

System: 4153

Not scanned: 13

Actions:

Disinfected: 11

Renamed: 0

Deleted: 0

Not cleaned: 0

Submitted: 0

Files not scanned:

C:\PAGEFILE.SYS

C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT

C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE

C:\WINDOWS\SYSTEM32\CONFIG\SECURITY

C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM

C:\WINDOWS\SYSTEM32\CONFIG\SAM

C:\SYSTEM VOLUME INFORMATION\MOUNTPOINTMANAGERREMOTEDATABASE

C:\RECYCLER\S-1-5-21-2266171969-474645445-2041429562-1005\DC1\MBAM.COM

C:\RECYCLER\S-1-5-21-2266171969-474645445-2041429562-1005\DC1\TEST.EXE

C:\PROGRAM FILES\THESTUBWARE\THESTUBWARE.EXE

C:\PROGRAM FILES\SUPERANTISPYWARE\SUPERANTISPYWARE.EXE

C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\SPYBOTSD.EXE

C:\DOCUMENTS AND SETTINGS\USER\LOCAL SETTINGS\TEMP\HSPERFDATA_USER\3448

--------------------------------------------------------------------------------

Options

Scanning engines:

Scanning options:

Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML XXX ANI AVB BAT CMD JOB LSP MAP MHT MIF PHP POT SWF WMF NWS TAR

Use advanced heuristics

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Here's the Security Check log:

Results of screen317's Security Check version 0.99.0

Windows XP Service Pack 3

``````````````````````````````

Antivirus/Firewall Check:

Windows Firewall Enabled!

iPod Reset Utility

Symantec AntiVirus

``````````````````````````````

Anti-malware/Other Utilities Check:

Ad-Aware

Spybot - Search & Destroy

SUPERAntiSpyware Free Edition

HijackThis 2.0.2

TuneUp Companion 1.5.7

CCleaner (remove only)

Java 6 Update 16

Adobe Flash Player 10

``````````````````````````````

Process Check:

objlist.exe by Laurent

Ad-Aware AAWService.exe is disabled!

Ad-Aware AAWTray.exe is disabled!

Symantec AntiVirus DefWatch.exe

Symantec AntiVirus vptray.exe

Symantec AntiVirus Rtvscan.exe

``````````````````````````````

DNS Vulnerability Check:

GREAT! (Not vulnerable to DNS cache poisoning)

`````````End of Log```````````

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Thanks for all your help, things are much improved. As far as remaining issues, I think I've still got some permissions issues. For example, when I try to run Spybot S&D, which I haven't reinstalled or updated since you began helping me fix this malware issue, it gives a permission error.

Also, since the live protection part of Symantec AV didn't prevent this infection, I'd appreciate it if you would recommend some security programs (antivirus, anti-malware, firewall, etc.) to prevent future malware issues.

Thanks again!

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  • Staff

Hi,

Navigate to Start --> Run, and type Combofix /u in the box that appears. Click OK afterwards. Notice the space between the X and the /u

This uninstalls all of ComboFix's components.

Delete SecurityCheck.

For example, when I try to run Spybot S&D, which I haven't reinstalled or updated since you began helping me fix this malware issue, it gives a permission error.
Uninstall it and reinstall it. You can uninstall Ad-Aware too, since its protection isn't running and it hasn't been effective at removing threats in a long time...
Also, since the live protection part of Symantec AV didn't prevent this infection, I'd appreciate it if you would recommend some security programs (antivirus, anti-malware, firewall, etc.) to prevent future malware issues.
Certainly. For anti-malware, keep MBAM. If you wish, you can upgrade to the pro version (which I highly recommend), and that will actually protect you from threats.

Here is my standard speech for antiviruses and firewalls.

It is really dangerous to go online without an antivirus. Without one, you are extremely likely to get infected and the consequences could be even worse next time. All of the following are excellent free antiviruses. Be sure to only install one.

avast!

AntiVir

AVG

It is vital that you have a firewall. The one that comes with Windows XP is not sufficient in that it only checks incoming data. I recommend selecting one of the following free firewalls. Be sure to only install one.

Kerio

Comodo

Outpost

After all of that, restart your computer and let me know what issues remain.

-screen317

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  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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