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conflict between MalwareBytes and windows 10


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Since my latest windows 10 update (May 2018) my windows 10 laptop has been hanging when it tries to update Malwarebytes.  I have seen it suggested that I uninstall and reinstall MB.  Unfortunately, I have no access to make the machine do anything.  It won't even start Task Manager.  The mouse will mover around and I can type in fill boxes but all to no avail if it is an attempt to run a program or application.  It won't start file explorer, browser, it won't restart.  The only control I have is to hold the power button for a while until it does a forced reboot.  When I sign in, it is still in a hung state.

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***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes 3 Help forum.

 

If you are having technical issues with our Windows product, please do the following: 

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Ok, I rebooted in safe mode and deleted Malwarebytes Premium 3.5.x.  After reboot, my system seemed to be working fine again.  Now I have downloaded Malwarebytes Premium 3.6.1 and it seems to be working fine as well.  Thank you, that seemed to be the issue.

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