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SteveMRose

Unable to install MWB- tried changing temp dir

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image.png.ee891683a4c5854608a4adf8e7b24d04.png

 

How can I get MWB to install?

I have tried all the "fixes" on the web- environment variables, etc and no go.

Where is MWB trying to get to that it can't?

 

Thanks

steve

 

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What was your temp directory before you changed it? There's quite a few access denied errors happening here. If it helps, the default should be %USERPROFILE%\AppData\Local\Temp for Windows 7.

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And Just FYI, MWB current installation works fine.

It is only the install of the new version that is the issue.

I am a Premium subscriber.

Steve Rose=

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According to your logs User Account Control is disabled.  This could easily account for the issues you're experiencing as most modern software, including Malwarebytes, are designed to be fully UAC compliant meaning they are written to work with UAC enabled.  So the first thing I would suggest is turning UAC back on and setting it to it's default setting for Windows 7.

The following links should provide sufficient info on UAC, how it works, what it does and how to re-enable it:

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OK- I set UAC on and it made no difference

Thanks for the idea and do i need to reboot for this to take effect?

steve

 

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Your environment variable was not set to what I had above. It was set to C:\temps instead. If you changed it, make sure to reboot after changing it and if the installation still fails, please get a new set of logs using the Support Tool

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