Windows XP & POS2009 Updates

[pgp566]

I am running Windows XP out of necessity, to support two high end (and very expensive) scanners which only operate on the SCSI bus. I had installed the POS2009 updates to improve security. Everything has been working very well, for over a year.  MBAM standard edition installed and ran very well. But in the last two weeks there's been an MBAM problem: When invoked from the desktop it throws up: "Malwarebytes has encountered a problem and needs to close........"  It closes, however there is a large MBAM executable running which shows up in Task Manager. I'm not sure it's doing anything useful. I took up the issue with Malwarebytes support - after analysis they said that the POS2009 updates were causing the problem and I should uninstall them.  I'm OK with uninstalling KB updates, but which ones?  I assume it's only very recent POS updates because MBAM was running perfectly until two weeks ago.
Does anyone know which POS updates should be uninstalled to solve the MBAM crash?
Thanks very much!

[AdvancedSetup]

Hello @pgp566 and

Difficult to say for sure what might have happened. Were you on version 2.x or 3.x of Malwarebytes? You could try uninstalling your current version and then download and run the following installer for XP. As I'm sure you know, XP is no longer supported by Microsoft and companies like ours try to continue to support it, but at a time we'll reach a point where we won't be able to support it either. 

I didn't run POS2009 but have run Dynamics and Navision and they both works on Windows 10 (but not great) had to tweak the install routine.

Link for XP or Vista - Legacy OS
https://downloads.malwarebytes.com/file/mb3_legacy

Let me know how it goes.

Thanks

Ron

 

[pgp566]

Thanks, Ron, for your kind welcome!  I may seem very new around these parts but I've been a Malwarebytes customer since it was first introduced and as such I'm the proud owner of a perpetual licence ?  Yes, I'm more than aware of the Windows XP status, but what do I do? -- these high end scanners are priceless and must be kept going - there's very little to replace them with (film photography is not exactly on the ascendancy). But I'm trying to find what's changed - everything was working perfectly just two weeks ago. Even the standard edition of MBAM worked fine. Now I get: "Malwarebytes has encountered a problem and needs to close....."  Based on some analysis by your support people it seems that the POS updates may be causing the problem.  But which ones to uninstall?  I was hoping there may some prior knowledge.  If not I think my best course of action is to start uninstalling the most recent KB updates first.

(Yes, I would love to be running Windows 10 on the scanning workstation, but Microsoft stopped supporting the SCSI architecture which I think was a mistake - it was hugely popular. So my only course of action was to specifically install Windows XP!!!)

Many thanks, Philip

[AdvancedSetup]

Hi Phillip,

I'm sorry. I thought you meant the Microsoft financial database somehow got updates. I didn't realize at first you were talking about the hack for XP updates to POS systems. Unfortunately, we do not support that and there are some known conflicts. If I were in your shoes, I would look at imaging the system to a known good working state. Then backup any personal files on a regular basis to an external USB drive (that does not stay connected) and though I hate to say it, turn off updates. You're using the system for a dedicated task and not for general day to day web browsing.

Please see if the following article helps you to find and uninstall any recent updates.
http://tips4pc.com/computer_tips_and_tricks/see_what_windows_update_history.htm

Backup Software

 

I'm sorry I'm not able to help you much more in this area but if there is something else I can assist you with please let me know.

Thanks, Ron