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Canufixit

Malware "adult.yourblocksite.com"

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Hello Canufixit and welcome to Malwarebytes,

Continue with the following:

Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. "Do not open that file when running FRST fix"
NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

Open FRST and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.

Next,

Open Malwarebytes Anti-Malware.
 
  • On the Settings tab > Protection Scroll to and make sure the following are selected:

    Scan for Rootkits
    Scan within Archives
     
  • Scroll further to Potential Threat Protection make sure the following are set as follows:
    Potentially Unwanted Programs (PUP`s) set as :- Always detect PUP`s (recommended)
    Potentially Unwanted Modifications (PUM`s) set as :- Alwaysdetect PUM`s (recommended)
     
  • Click on the Scan make sure Threat Scan is selected,
  • A Threat Scan will begin.
  • When the scan is complete if anything is found make sure that the first checkbox at the top is checked (that will automatically check all detected items), then click on the Quarantine Selected Tab
  • If asked to restart your computer to complete the removal, please do so
  • When complete click on Export Summary after deletion (bottom-left corner) and select Copy to Clipboard.
  • Wait for the prompt to restart the computer to appear, then click on Yes.
  • After the restart once you are back at your desktop, open MBAM once more to retrieve the log.


To get the log from Malwarebytes do the following:
 
  • Click on the Reports tab > from main interface.
  • Double click on the Scan log which shows the Date and time of the scan just performed.
  • Click Export > From export you have two options:
    Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
    Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply

     
  • Use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…


Next,

Download AdwCleaner by Malwarebytes onto your Desktop.

Or from this Mirror
 
  • Right-click on AdwCleaner.exe and select user posted imageRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Accept the EULA (I accept), then click on Scan
  • Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. This will kill all the active processes
  • Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it
  • After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply


Next,

Please download Zemana AntiMalware and save it to your Desktop.
 
  • Install the program and once the installation is complete it will start automatically.
  • Without changing any options, press Scan to begin.
  • After the short scan is finished, if threats are detected press Next to remove them.
    Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please re-boot your computer manually.
     
  • Open Zemana AntiMalware again.
  • Click on user posted image icon and double click the latest report.
  • Now click File > Save As and choose your Desktop before pressing Save.
  • Attach saved report in your next message.


Next,

Download Microsoft's " Malicious Software Removal Tool" and save direct to the desktop

Ensure to get the correct version for your system....

https://www.microsoft.com/en-gb/download/malicious-software-removal-tool-details.aspx


Right click on the Tool, select “Run as Administrator” the tool will expand to the options Window
In the "Scan Type" window, select Quick Scan
Perform a scan and Click Finish when the scan is done.


Retrieve the MSRT log as follows, and post it in your next reply:

1) Select the Windows key and R key together to open the "Run" function
2) Type or Copy/Paste the following command to the "Run Line" and Press Enter:

notepad c:\windows\debug\mrt.log

The log will include log details for each time MSRT has run, we only need the most recent log by date and time....

Let me see those logs in your next reply, also tell me if there are any remaining issues or concerns...

Thank you,

Kevin...

fixlist.txt

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OK Problem.  Saved all files to desktop including exe.   When I run and press fix it says it cannot file fixlist.txt

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Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 10/9/18
Scan Time: 4:04 PM
Log File: 8291145a-cbfe-11e8-a1b3-000000000000.json

-Software Information-
Version: 3.6.1.2711
Components Version: 1.0.463
Update Package Version: 1.0.7271
License: Premium

-System Information-
OS: Windows 10 (Build 17134.285)
CPU: x64
File System: NTFS
User: DESKTOP-SO9T58T\sclai

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 291439
Threats Detected: 0
Threats Quarantined: 0
Time Elapsed: 13 min, 9 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 0
(No malicious items detected)

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)

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# -------------------------------
# Malwarebytes AdwCleaner 7.2.4.0
# -------------------------------
# Build:    09-25-2018
# Database: 2018-10-09.1 (Cloud)
# Support: https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Clean
# -------------------------------
# Start:    10-09-2018
# Duration: 00:00:12
# OS:       Windows 10 Home
# Cleaned:  2
# Failed:   4


***** [ Services ] *****

No malicious services cleaned.

***** [ Folders ] *****

No malicious folders cleaned.

***** [ Files ] *****

No malicious files cleaned.

***** [ DLL ] *****

No malicious DLLs cleaned.

***** [ WMI ] *****

No malicious WMI cleaned.

***** [ Shortcuts ] *****

Deleted       C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Games\Blackjack +.lnk

***** [ Tasks ] *****

No malicious tasks cleaned.

***** [ Registry ] *****

Deleted       HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries cleaned.

***** [ Chromium URLs ] *****

Not Deleted   Norton Safe Search
Not Deleted   Ask
Not Deleted   Web Search
Not Deleted   AOL

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries cleaned.

***** [ Firefox URLs ] *****

No malicious Firefox URLs cleaned.


*************************

[+] Delete Tracing Keys
[+] Reset Winsock

*************************

AdwCleaner[S00].txt - [1551 octets] - [09/10/2018 19:31:57]

########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C00].txt ##########
 

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# -------------------------------
# Malwarebytes AdwCleaner 7.2.4.0
# -------------------------------
# Build:    09-25-2018
# Database: 2018-10-09.1 (Cloud)
# Support: https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Clean
# -------------------------------
# Start:    10-09-2018
# Duration: 00:00:12
# OS:       Windows 10 Home
# Cleaned:  2
# Failed:   4


***** [ Services ] *****

No malicious services cleaned.

***** [ Folders ] *****

No malicious folders cleaned.

***** [ Files ] *****

No malicious files cleaned.

***** [ DLL ] *****

No malicious DLLs cleaned.

***** [ WMI ] *****

No malicious WMI cleaned.

***** [ Shortcuts ] *****

Deleted       C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Games\Blackjack +.lnk

***** [ Tasks ] *****

No malicious tasks cleaned.

***** [ Registry ] *****

Deleted       HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries cleaned.

***** [ Chromium URLs ] *****

Not Deleted   Norton Safe Search
Not Deleted   Ask
Not Deleted   Web Search
Not Deleted   AOL

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries cleaned.

***** [ Firefox URLs ] *****

No malicious Firefox URLs cleaned.


*************************

[+] Delete Tracing Keys
[+] Reset Winsock

*************************

AdwCleaner[S00].txt - [1551 octets] - [09/10/2018 19:31:57]

########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C00].txt ##########
 

2018.10.09-19.48.18-i0-t92-d0.txt

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---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.61, June 2018 (build 5.61.14929.3)
Started On Tue Jun 12 22:48:14 2018

Engine: 1.1.14901.4
Signatures: 1.269.297.0
Run Mode: Scan Run From Windows Update

Results Summary:
----------------
No infection found.
Successfully Submitted Heartbeat Report
Microsoft Windows Malicious Software Removal Tool Finished On Tue Jun 12 22:52:05 2018


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.62, July 2018 (build 5.62.15028.3)
Started On Tue Jul 10 18:36:06 2018

Engine: 1.1.15000.2
Signatures: 1.271.71.0
Run Mode: Scan Run From Windows Update

Results Summary:
----------------
No infection found.
Successfully Submitted Heartbeat Report
Microsoft Windows Malicious Software Removal Tool Finished On Tue Jul 10 18:40:41 2018


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.63, August 2018 (build 5.63.15135.3)
Started On Tue Aug 14 17:44:22 2018

Engine: 1.1.15100.1
Signatures: 1.273.738.0
Run Mode: Scan Run From Windows Update

Results Summary:
----------------
No infection found.
Successfully Submitted Heartbeat Report
Microsoft Windows Malicious Software Removal Tool Finished On Tue Aug 14 17:48:45 2018


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.64, September 2018 (build 5.64.15218.2)
Started On Wed Sep 12 08:31:25 2018

Engine: 1.1.15200.1
Signatures: 1.275.466.0
MpGear: 1.1.15201.1
Run Mode: Scan Run From Windows Update

Results Summary:
----------------
No infection found.
Successfully Submitted Heartbeat Report
Microsoft Windows Malicious Software Removal Tool Finished On Wed Sep 12 08:35:57 2018


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.65, October 2018 (build 5.65.15327.2)
Started On Tue Oct  9 20:21:12 2018

Engine: 1.1.15200.1
Signatures: 1.275.1525.0
MpGear: 1.1.15201.1
Run Mode: Interactive Graphical Mode
 

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# -------------------------------
# Malwarebytes AdwCleaner 7.2.4.0
# -------------------------------
# Build:    09-25-2018
# Database: 2018-10-09.1 (Cloud)
# Support: https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Clean
# -------------------------------
# Start:    10-09-2018
# Duration: 00:00:12
# OS:       Windows 10 Home
# Cleaned:  2
# Failed:   4


***** [ Services ] *****

No malicious services cleaned.

***** [ Folders ] *****

No malicious folders cleaned.

***** [ Files ] *****

No malicious files cleaned.

***** [ DLL ] *****

No malicious DLLs cleaned.

***** [ WMI ] *****

No malicious WMI cleaned.

***** [ Shortcuts ] *****

Deleted       C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Games\Blackjack +.lnk

***** [ Tasks ] *****

No malicious tasks cleaned.

***** [ Registry ] *****

Deleted       HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries cleaned.

***** [ Chromium URLs ] *****

Not Deleted   Norton Safe Search
Not Deleted   Ask
Not Deleted   Web Search
Not Deleted   AOL

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries cleaned.

***** [ Firefox URLs ] *****

No malicious Firefox URLs cleaned.


*************************

[+] Delete Tracing Keys
[+] Reset Winsock

*************************

AdwCleaner[S00].txt - [1551 octets] - [09/10/2018 19:31:57]

########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C00].txt ##########
------------------------------

 

rerun just to be sure .........

 


---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.61, June 2018 (build 5.61.14929.3)
Started On Tue Jun 12 22:48:14 2018

Engine: 1.1.14901.4
Signatures: 1.269.297.0
Run Mode: Scan Run From Windows Update

Results Summary:
----------------
No infection found.
Successfully Submitted Heartbeat Report
Microsoft Windows Malicious Software Removal Tool Finished On Tue Jun 12 22:52:05 2018


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.62, July 2018 (build 5.62.15028.3)
Started On Tue Jul 10 18:36:06 2018

Engine: 1.1.15000.2
Signatures: 1.271.71.0
Run Mode: Scan Run From Windows Update

Results Summary:
----------------
No infection found.
Successfully Submitted Heartbeat Report
Microsoft Windows Malicious Software Removal Tool Finished On Tue Jul 10 18:40:41 2018


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.63, August 2018 (build 5.63.15135.3)
Started On Tue Aug 14 17:44:22 2018

Engine: 1.1.15100.1
Signatures: 1.273.738.0
Run Mode: Scan Run From Windows Update

Results Summary:
----------------
No infection found.
Successfully Submitted Heartbeat Report
Microsoft Windows Malicious Software Removal Tool Finished On Tue Aug 14 17:48:45 2018


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.64, September 2018 (build 5.64.15218.2)
Started On Wed Sep 12 08:31:25 2018

Engine: 1.1.15200.1
Signatures: 1.275.466.0
MpGear: 1.1.15201.1
Run Mode: Scan Run From Windows Update

Results Summary:
----------------
No infection found.
Successfully Submitted Heartbeat Report
Microsoft Windows Malicious Software Removal Tool Finished On Wed Sep 12 08:35:57 2018


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.65, October 2018 (build 5.65.15327.2)
Started On Tue Oct  9 20:21:12 2018

Engine: 1.1.15200.1
Signatures: 1.275.1525.0
MpGear: 1.1.15201.1
Run Mode: Interactive Graphical Mode

Results Summary:
----------------
No infection found.
Successfully Submitted MAPS Report
Successfully Submitted Heartbeat Report
Microsoft Windows Malicious Software Removal Tool Finished On Tue Oct  9 20:38:26 2018


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.65, October 2018 (build 5.65.15327.2)
Started On Tue Oct  9 20:38:44 2018

Engine: 1.1.15200.1
Signatures: 1.275.1525.0
MpGear: 1.1.15201.1
Run Mode: Interactive Graphical Mode
Successfully Submitted Heartbeat Report
Microsoft Windows Malicious Software Removal Tool Finished On Tue Oct  9 20:39:00 2018


Return code: 0 (0x0)

---------------------------------------------------------------------------------------
Microsoft Windows Malicious Software Removal Tool v5.65, October 2018 (build 5.65.15327.2)
Started On Tue Oct  9 20:39:24 2018

Engine: 1.1.15200.1
Signatures: 1.275.1525.0
MpGear: 1.1.15201.1
Run Mode: Interactive Graphical Mode
 

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How is your PC responding now, do you have any remaining issues or concerns...

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Hi,     I enables the website blocker for chrome and it's still there .....  Malware bytes reporting adult.yourblocksite.com

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Thanks for that update, open Malwarebytes, select > Reports > then checkmark (tick) most recent "Website Block" entry > then select "View Report" > "Export" > Text File (*.txt) name and save that file to Desktop or somewhere of your choice, attach to your reply...
 

 

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Lets make clean install of Chrome:

If your Chrome Bookmarks are important do this first:

Go to this link: http://www.wikihow.com/Export-Bookmarks-from-Chrome follow the instructions and Export your Bookmarks from Chrome, save to your Desktop or similar. Note the instructions can also be used to Import the bookmarks.....

Continue for a clean install:

Download Chrome installer and save to install later: https://www.google.com/intl/en_uk/chrome/browser/desktop/index.html https://www.google.com/intl/en_usa/chrome/browser/desktop/index.html

Next,

Open Chrome and sign into your account, open a new tab and type or copy paste chrome://settings/syncSetup hit enter...

In the new window that opens "Sync everthing" will probably be selected, scroll down to and select "Managed sync data on Google Dashboard"

A new window will open, scroll down to and select "Reset Sync" that will clear synced data from Google Server...

Continue to next step to completely Uninstall Chrome....

Next.

Uninstall Chrome: https://support.google.com/chrome/answer/95319?hl=en-GB follow those instructions, ensure the option to "Also delete your browsing data" is selected. <<--- Very important!!

Navigate to C:\Users\Your user name\Appdata\Local from that folder delete the folder named Google (you will need to show hidden files/folders to see the folder Appdata)

For XP that will be My Computer > C:\ Documents and Settings\Your User Name\Application Data\Roaming

How to show hidden files and folders for windows: http://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-vista/

Next,

Install Google Chrome :

Next,

Import your Bookmarks... (instructions in the first step)

Next,

Install uBlock Origin for Chrome: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm?hl=en

Does that help...?

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going to need some time open to do this - I will today and advise....   Thanks so far.    Did you see anything in the reports I posted?

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Also is this just a "Chrome" thing?   What about switching to Edge?    I've become disillusioned with Chrome due to waits, pauses and in general.   I'm thinking of just going back to edge.    What do you recommend?  And I don't think this issues is related to the problem with I've been having for months ....

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I personally use Firefox and have done so for several years. Lets wait until you completed a clean install of Chrome and see if the original issue has ceased...

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OK, what a crap storm this turned out to be - Not your fault, I'll explain briefly ......    

 

First I "Think" this is fixed.   I'll need to evaluate more.      

Problems I ran into yesterday and today  (I spent many hours trying to figure what the heck was going on ...)   See Below ....

1.)  Had problems deleting files on my PC due to old / bad Admin rights.    This I believe I worked around.

2.)  After reinstall Chrome - it appeared  to work OK but I lost all my Norton vault passwords so I had a hell of a time to re connect to my accounts online.    I then gave up and tried to migrate over to Edge.   This worked but I immediately remembered why I left Edge for chrome - SLOOOOWWWWW.   Importing bookmarks was a real pain and was requiring much hand work arounds.    Then Edge was so Slow I was having freezing problems with my mouse.

3. Decided to back to Chrome and found the following..    First the Mouse batteries chose this period to weaken and slowly fail.     Second,   Norton in their infinite wisdom chose Yesterday to stop local vault/password support and changed their extensions and software !!    10 October 2018 - just my luck!  Bad Mouse, software changes without definitive notifications.

 

4.  I Fixed up my messes, Updated my Norton extension software and now think I have Google Chrome running OK again.    Beats me what the exact cause was .....

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Unless you have any remaining issues or concerns I guess we can clean up:

Uninstall Zemana http://www.askvg.com/how-to-completely-uninstall-remove-a-software-program-in-windows-without-using-3rd-party-software/

Next,

Download "Delfix by Xplode" and save it to your desktop.

Or use the following if first link is down:

"Delfix link mirror"

If your security program alerts to Delfix either, accept the alert or turn your security off.

Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator

Make Sure the following items are checked:

 
  • Remove disinfection tools <----- this will remove tools we may have used.
  • Purge System Restore <--- this will remove all previous and possibly exploited restore points, a new point relative to system status at present will be created.
  • Reset system settings <--- this will reset any system settings back to default that were changed either by us during cleansing or malware/infection


Now click on "Run" and wait patiently until the tool has completed.

The tool will create a log when it has completed. We don't need you to post this.

Any remnant files/logs from tools we have used can be deleted…

Next,

Run Windows Disk Clean Up Utility - https://neosmart.net/wiki/disk-cleanup/

Read the following links to fully understand PC Security and Best Practices, you may find them useful....

Answers to Common Security Questions and best Practices

Do I need a Registry Cleaner?

Take care and surf safe

Kevin... user posted image

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