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Confused on multiple active subscriptions

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I recently wiped my machine and reinstalled windows.

I reinstalled malwarebytes and upon activating the service (and I had apparently never set up my online account) I discovered I apparently have 2 subscriptions:

  1. An annual subscription for Malwarebytes Premium for up to 3 devices.
  2. A lifetime subscription for Malwarebytes 3.0 Premium (formerly Anti-Malware Premium) for 1 device.

My question is, why are there 2 subscriptions? What is different between them other than the number of devices and, annual vs lifetime? Do I need to maintain both?

Please see attached screenshot below (I have redacted my license keys, License IDs, Reference Numbers and device names for security purposes).



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  • Staff

***This is an automated reply***


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Greetings and welcome,

Up until about 3 years ago Malwarebytes offered lifetime licenses and then switched over to a yearly subscription licensing model.  If you purchased a lifetime license you were grandfathered in to the new system so that you could retain the lifetime protection you were promised when you purchased it.  If you purchased any additional licenses after that period they would be on an annual subscription basis.  If you have only ever purchased 1 license then I do not know why it is showing 2, however the only way to find out would probably be to contact Malwarebytes Support directly via the options found on this page as they have direct access to the licensing system and should be able to assist you in looking up the history of your license keys/subscriptions to determine when they were purchased and where they came from.

If there is anything else we might assist you with please let us know.


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