How to remove android/trojan.agent.GOG, on a AGM A8?

[MAM]

Hello,

How to remove android/trojan.agent.GOG, on a AGM A8 4GB EU with Android 7.1. ?

Malwarebytes for mobile, detect this crap, and cannot remove it, I found this in a german Android Forum.

Maybe an Fp, or what?

Real infection?

Source: https://www.androidpit.de/forum/780068/agm-a8-virus-malware-spyware#3210739 

Is in German.

MAM

 

 

Edited September 30, 2018 by MAM

[mbam_mtbr]

Hi @MAM,

There are definitely variants of file managers infected with Android/Trojan.Agent.GOG.  I would need an Apps Report to check the exact app this is being detected, but the detection is pretty specific.  Thus, I'm confident the detection stands and is not an FP.

Feel free to send them my way and I further assist them,

Nathan

[MAM]

And how could you create an apps report?

How does it work ?

 

Or, you mean this here.

1.Open the Malwarebytes for Android app.

2.Tap the Menu icon.

3. Tap Your apps.

4. Tap three lines icon in upper right corner.

5. Tap Send to support

Choose an email app to send Apps Report.

MAM

 

[mbam_mtbr]

Hi @MAM,

Yes, that's the process.

Nathan

[MAM]

Hello, I have your information forwarded to the other Forum. I hope that is in your senses?

MAM

[mbam_mtbr]

Hi @MAM,

Great!  Thank you!

Nathan

[MAM]

Let's wait and see what happens.

MAM

[nateliv]

Hi, if your device has a virus it's probably best to perform a factory reset to freshen it up. If you do this, make sure you back all your data up first.