Jump to content

Undeletable Virus. Programs shut down at scan! HELP ASAP


Recommended Posts

Hello. I have already created a topic here with the same title but the prarire dog has told me to make a nwe topic here.

I was instructed to run Hijack this and Malwarbytes.. however both of these will not run.. it well not even allow me to access these programs.

Also as soon as i start my computer the following message appears...

RUNDLL

Error loading tapi.nfo the specifed module could not be found

Additionally when i try to run anti virus programs and such to scan the following appears..

Windows cannot access the specified device, path, or file. You may not have the appropiate permissions to access the item.

Furthermore i have this application error message that pops up every time i start my computer.

Its says,

Exception EAcessVioltion in module WZSZXrrvwfirtbvqktuyyfhacsychhrejteed.dll at 000889B3. Access violation at addresss 00DB89B3 in module 'WZSZXrrvwfirtbvqktuyyfhacsychhrejteed.dll'. Read of address 00000008.

Link to post
Share on other sites

  • Root Admin

Download and run Win32kDiag:

  1. Download Win32kDiag from any of the following locations and save it to your Desktop.

[*]Double-click Win32kDiag.exe to run Win32kDiag and let it finish.

[*]When it states "Finished! Press any key to exit...", press any key on your keyboard to close the program.

[*]Double-click on the Win32kDiag.txt file that is located on your Desktop and post the entire contents of that log as a reply to this topic, please do not attach the file.

Please let it run for at least an hour without bothering it regardless of what it says. Then post back the log.

Link to post
Share on other sites

  • Root Admin

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.