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Explanation of 5-pack premium license?


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Bought 5-pack in March. Used one on desktop Win10, second on laptop win10. Third on Nexus 6p. 6p went bad, bought Pixel 2, and installed on that. Replaced battery and 6p works, so went back to that. So the way I count it is either 3 or 4 license. Last summer got into fight with daughter over her wanting iPad Pro and a laptop, settled on a some Microsoft Surface something. Then realized I let someone who is used to only a Chromebook and iPhones go to college without backing it up or MWB. So I log into MWB website and it says I have used 1 of 5 licenses, and, lists two of the devices, desktop and laptop. What happened?

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***This is an automated reply***

Hi,

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Greetings,

I'm not certain what happened with your license activations, however the best way to get assistance with licensing would be to contact Malwarebytes Support directly via the options found on this page.  Hopefully they can tell you what's going on with your license key and why it isn't showing all of the devices you've activated the software on, or at the very least assist you in getting the system to reflect your activations accurately.

Please let us know if there is anything else we might assist you with.

Thanks

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