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Malwarebytes Stops Working

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I'm using Malwarebytes Premium

Over the last few days, I've noticed a critical errors in my reliability history telling me that Malwarebytes has stopped working. I've come to notice that this occurs only whenever I shutdown or restart my computer. I've done scans and nothing shows up. For those of you familiar with reliability history this is the report:

Malwarebytes Service

Stopped working

‎9/‎22/‎2018 7:07 PM

Report sent

Faulting Application Path:    C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe

Problem signature
Problem Event Name:    BEX64
Application Name:    mbamservice.exe
Application Version:
Application Timestamp:    5b9acf90
Fault Module Name:    SelfProtectionSdk.dll
Fault Module Version:
Fault Module Timestamp:    5b995ba2
Exception Offset:    000000000014e2a9
Exception Code:    c0000409
Exception Data:    0000000000000007
OS Version:    10.0.17134.
Locale ID:    1033
Additional Information 1:    b4ad
Additional Information 2:    b4ad75583f5312f04a624f3f83775fbc
Additional Information 3:    7069
Additional Information 4:    7069ba0537579f6d877652ad45a05209

Extra information about the problem
Bucket ID:    a8e5da16923a8c3154beb8acb1abe41b (1494835178188301339)

Just wondering why this is happening all of a sudden. It's not causing me any problems, but I'd like to know what is going on and if it is a symptom of a bigger problem


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  • Staff

***This is an automated reply***


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This is a known issue you can read about in the thread below. The short version is that we are aware of the issue and are working on a solution. This error happens on shutdown, but besides the error in the log, there's no negative impact to Malwarebytes or your computer. If you have any questions, please direct them to the thread below.


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