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bbowman

Issue w/ Exclusions

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We're getting ready to do a phishing assessment but Malwarebytes is blocking the website linked in our email. I've added multiple exclusions based on the website, domain, and IP but I still can't hit the website without triggering MB. After each time I've added an exclusion I've tasked my computer to update from the cloud portal and restarted the agent service, then waited for the update task to show completed, but so far I'm still getting blocked. Are exclusions checked and applied on some different schedule that I have to wait for or is there a problem with how they are being applied?

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