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Hi guys

Two days ago a problem accured when this chrome extension appeared and whenever im trying to search something on google it will search it with YAHOO SEARCH and often redirect me to windows reimage repair download links. This chrome extension has no picture and is called ''Max Video Player'' and is not removable. Even after installing Adwcleaner and SpyHunter and running them, this extension keeps coming back. SpyHunter will also crash. But i think this happened after i installed some free game from the internet and when i ran the setup from this ''game'' it opened three cmd bars and added three symbols that said ''Play Crossout'' and ''Iphone X'' and more ads. I'm annoyed and want a solution :(((

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Hello, Welcome to Malwarebytes.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please download Malwarebytes Anti-Malware from here
 

  • Right-click on the MBAM icon and select Run as administrator to run the tool.
  • Click Yes to accept any security warnings that may appear.
  • Once the MBAM dashboard opens, on the right detail pane click on the word "Current" under the Scan Status to update the tool database.
  • On the left menu pane click the Settings tab, and then select the Protection tab on the top.
  • Under the Scan Options, turn on the button Scan for rootkits and Scan within archives.
  • Click the Scan tab on the right detail pane, select Threat Scan and click the Start Scan button
  • Note: The scan may take some time to finish, so please be patient.
  • If potential threats are detected, ensure to checkmark all the listed items, and click the Quarantine Selected button.
  • While still on the Scan tab, click the View Report button, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log can also be viewed by clicking the log to select it, then clicking the View Report button.


Please post the log for my review.

Note: If asked to restart the computer, please do so immediately.
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.
Click Attach this file.
Click the Add reply button.
===

Please post the logs  for my review.

Let me know what problems persists.

Wait for further instructions


 

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Thanks for helping me nasdaq,

is it ok if that i already tried fixing a bit and scanned my PC? I forgot to turn on the options to scan all rootkits and archives and i already removed these malwares.

Another thing is that i come from Germany and my PC language is also in german. So i expect that all logs are written in german so is that still ok? 

 

Scan 1.txt

Scan 2.txt

FRST.txt

Addition.txt

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Hi,

ACHTUNG: Systemwiederherstellung ist deaktiviert
ATTENTION: System Restore is disabled
Turn System Restore ON for Drives in Windows 10 - Immediately.
http://www.tenforums.com/tutorials/4533-system-protection-turn-off-drives-windows-10-a.html
===

Please download the attached Fixlist.txt file to  the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the FRST.txt log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

From the MBAM log.

Datei: 1


PUP.Optional.Reimage, C:\USERS\NINZO\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\PREFERENCES, Ersetzt, [1381], [541062],1.0.6911

This could be a Syncing issue?

Are you Syncing Chrome with other devices?
To remove it you will have to reset the Sync in Chrome.

Read this article and proceed.

Chrome Secure Preferences detection always comes back
https://forums.malwarebytes.com/topic/214325-chrome-secure-preferences-detection-always-comes-back/
===

Let me know what problem persists.

fixlist.txt

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I don't know if its a Syncing issue but yes i think i'm syncing chrome from other devices. For the time my PC takes to clean i'm going to use Microsoft Edge. Better than Yahoo Search.

Fixlog.txt

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If the problem is the same, you can return here.

If the Topic is closed you can ask and it will be reopened.

For a other problem start a new topic.

 

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