Trojan:Script/Cloxer.A!cl

[roblow8]

My computer is running very slowly and the Windows Defender notification keeps coming up every few minutes stating there is Trojan:Script/Cloxer.A!cl threat detected even after removing it several times.

I ran Malwarebytes scan and no threat was found.

Affected files from Windows Defender shows threat was found in Malwarebytes data.

Sample file:

file: C:\ProgramData\Malwarebytes\MBAMService\MwacDetections\c62e9d60-10ae-11e8-af76-e0d55e0811b6.json

All the threats were in the same directory with different files extensions names.

Please advise how do I fix this.

Thanks.

Robbie

[kevinf80]

Hello roblow8 and welcome to Malwarebytes,

The MWAC detections folder is basically a list of detections which were blocked by Malwarebytes over time in use, those files cannot be removed but are harmless to your system. I suppose the only way to delete them would be to make a clean install of Mawarebytes using their specific clean up tool.

Regards,

Kevin..

[roblow8]

Hi Kevin,

Thanks for your response.

Is there any way to fix the Windows Defender notifications for these Trojan:Script/Cloxer.A!cl threats detection?

Also I have realised that after these start happening my pc starts to slow down and lag?

Please advise thanks!

Regards,

Robbie

[kevinf80]

Hiya Robbie,

Two options, make clean install of Malwarebytes so all folders and files are deleted, then Malwarebytes is cleanly installed.

Download the latest version of MB-Clean by clicking this link: https://downloads.malwarebytes.com/file/mb_clean save to your Desktop, or a folder of your choice.   Close all open applications Double-click and run mb-clean.exe A prompt with an option to clean up the system will appear: Yes - will proceed with backing up the license key (Malwarebytes 3.x only) and initiating the cleanup process. (Recommended) No - will exit the utility Once the cleanup process is completed, a prompt will appear: Yes – will proceed and post reboot you will be prompted to continue with the downloading, installation and activation of latest version of Malwarebytes 3.x (Recommended) No – will exit the utility and you will not be prompted (post reboot) to download, reinstall and re-activate (Not Recommended) We recommend rebooting immediately. Additionally, stopping at this step is not recommended and will most likely not resolve your issue(s). Upon reboot, a prompt will appear: Yes - will download, install and activate the latest version of Malwarebytes 3.x (Recommended) No - will exit the utility and the cleanup process is complete... A log file ("mb-clean-results.txt") will be on your desktop

Or add MwacDetections as an exclusion to Windows Defender.. Or,

Add this folder " C:\ProgramData\Malwarebytes\MBAMService\MwacDetections" as an exclusion in Windows Defender...

Select > Start > Settings > Updates & Security > Windows Security > Virus & threat protection > Virus & threat protection settings > Add or remove exclusions

Thanks,

Kevin

 

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