WORKS2016 Posted September 16, 2018 ID:1269829 Share Posted September 16, 2018 Cloud portal, Reports On-Demand: Select generate report changed to "Request Submitted" but nothing never happens past this point. Scheduled: I have daily, weekly, and monthly reports selected but never receive any reports. Is there a way to change the email address or add another email address to send reporting to? I assume it goes to the email on file under profile settings. Thank you. Link to post Share on other sites More sharing options...
WORKS2016 Posted September 16, 2018 Author ID:1269830 Share Posted September 16, 2018 The spam filter was the issue. How about setting up an alternative email address, is it possible? Thank you. Link to post Share on other sites More sharing options...
Staff CHMOD_777 Posted September 17, 2018 Staff ID:1269952 Share Posted September 17, 2018 Glad to hear that you were able to resolve the issue with the spam filter blocking reports. While you cannot set up an alternate email address, you can create a secondary user profile to act as a service account. Link to post Share on other sites More sharing options...
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