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api.traversedata.com - - False Positive

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One of our clients reached out to me this morning to let us know that our API domain was being listed as Malwarebytes RiskWare. We are a marketing services company and do not distribute any software, so I am not sure why our domain is being blocked. Please let me know if there is any further information that I can provide to help get this false listing removed ASAP. 






-Log Details-

Protection Event Date: 9/12/18

Protection Event Time: 11:33 PM

Log File: 38f6b656-b70e-11e8-856a-100501462a84.json


-Software Information-


Components Version: 1.0.441

Update Package Version: 1.0.6799

License: Premium


-System Information-

OS: Windows 10 (Build 17134.285)

CPU: x64

File System: NTFS

User: System


-Blocked Website Details-

Malicious Website: 1

, , Blocked, [-1], [-1],0.0.0


-Website Data-

Category: RiskWare

Domain: api.traversedlp.com

IP Address:

Port: [57996]

Type: Outbound

File: C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE

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