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schmidtj

MB for iOS thinks I don't have a Premium Subscription

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An SMS Spam wasn't blocked so I checked by MB for iOS settings.
It says I need to upgrade to Premium except I have an active Premium subscription until next July.
I tried to activate the inactive features but it tells me there're already active but they aren't.
Any insight appreciated.
Oh it is the same on multiple devices eg. iPhone & iPad.

J

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I have a similar problem. I have Premium on my MacBook, and I just purchased Premium for my iPhone. I accidentally downloaded this subscription to the Mac. I finally was successful getting that second subscription off the Mac and put back in the code for the Mac. Ok mac’s  all good

i am trying to get the Premium I purchased onto my iPhone. Malwarebytes does not recognize that I have a Premium subscription. I tried to use the restore a previous purchase but when I click on it, nothing happens. I do have the license key for this purchase. How the heck can I get the 0Premium onto my phone?  It keeps saying I have the Free version and wants me to upgrade. Can anyone help me?  Thx. Sorry for the long post. 

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Thanks alvarnell - I was messing around with it so long I can't now remember if I ordered it from the App or not!  Yikes!  Guess I'll have to try and get a refund and try again on the phone...

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