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Ransomware protection issue


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I've had same problem. Can't turn on Ransomware protection (and I have Premium product) as of this morning. Could this be anything to do with Avast AV software? This morning I "Coincidentally" got a pop-up offer from Avast to pay for a  Ransomware protection add-on.... 

I have attached the .zip files produced by both methods available. 

Anthony.

mb-check-results.zip

mbst-grab-results.zip

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Hello and Welcome...

While we wait for someone from staff to review your logs ( @dcollins ) there are a couple of things you can try..

First you need to verify you have the latest version of Avast installed as the older version has some compatibility issues with MB3

Next you need to remove mbam.exe from running in compatibility mode....

I see you are running MB in compatibility mode. Please remove those settings. Then restart your computer.

  1. Go to the folder C:\Program Files\Malwarebytes\Anti-Malware\
  2. Find the file mbam.exe and right click on it and choose Properties
  3. In the window that pops up click on Compatibility Tab
  4. Remove any changes there that don't match my picture below and click Apply/OK


672005996_compatibilitytab-2.jpg.e2f699e

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