How to convert ID License to just a License Key?

[achzone]

Hi,

I still have a number of valid lifetime licenses I purchased for Malwarebytes Premium, but recently purchased a MAC computer and want to use one of them on the MAC.

Problem is that the Licenses I have are in the format:

ID: XXXXX-XXXXX

Key: XXXX-XXXX-XXXX-XXXX

The MAC Malwarebytes only wants a License Key and does not accept the Key: as shown above as a valid entry to Activate the License.

How can I convert the above format license into a format the MAC will accept?

Many thanks for any help.

Andrew

 

[alvarnell]

You'd need to contact customer support about your options:

https://support.malwarebytes.com/community/consumer/pages/contact-us

[lock]

On ‎9‎/‎12‎/‎2018 at 4:14 AM, achzone said:

Hi,

I still have a number of valid lifetime licenses I purchased for Malwarebytes Premium, but recently purchased a MAC computer and want to use one of them on the MAC.

Problem is that the Licenses I have are in the format:

ID: XXXXX-XXXXX

Key: XXXX-XXXX-XXXX-XXXX

The MAC Malwarebytes only wants a License Key and does not accept the Key: as shown above as a valid entry to Activate the License.

How can I convert the above format license into a format the MAC will accept?

Many thanks for any help.

Andrew

 

What about installing an older version of MBAM which still accepts ID +KEY and after that update MBAM???

[achzone]

Thanks for the advice alvarnell and lock. I'll contact support and ask them what my options are.

[adas]

Hi @achzone

Lifetime license key is entitled to windows computer only.

For more info > https://support.malwarebytes.com/docs/DOC-2637

[achzone]

Quote

Lifetime license key is entitled to windows computer only.

For more info > https://support.malwarebytes.com/docs/DOC-2637

 

Thank you adas, very much appreciate the heads up and link. 

I wasn't aware of that so I'll just purchase a new license for my MAC in that case.

Best, Andrew