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My malwarebytes wont stop sending notification


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Hi, the notification is about website being blocked by "riskware".

-Website Data-
Category: RiskWare
Domain: 
IP Address: 66.42.80.240
Port: [57569]
Type: Outbound
File: ???

 

And this is also outbound, what does it mean? 
(If this might help you: I found out that I couldn't get any google search result so I installed malwarebytes to help find it, but when i get a notification about this being blocked then somehow I'm able to use google search result so I'm confused on what to do. I don't know what to do anymore about this)

I made a copy of this report in this spoiler below tho:

Spoiler

Malwarebytes
www.malwarebytes.com

-Log Details-
Protection Event Date: 05/09/2018
Protection Event Time: 19:54
Log File: 21dc153c-b13d-11e8-9c6f-54ab3ad4840e.json

-Software Information-
Version: 3.5.1.2522
Components Version: 1.0.441
Update Package Version: 1.0.6661
Licence: Trial

-System Information-
OS: Windows 10 (Build 17134.112)
CPU: x64
File System: NTFS
User: System

-Blocked Website Details-
Malicious Website: 1
, , Blocked, [-1], [-1],0.0.0

-Website Data-
Category: RiskWare
Domain: 
IP Address: 66.42.80.240
Port: [57569]
Type: Outbound
File: 

(end)

 

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  • Staff

***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes 3 Help forum.

 

If you are having technical issues with our Windows product, please do the following: 

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If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply:

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Hello and Welcome

If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply:
NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

  • Download Malwarebytes Support Tool
  • Once the file is downloaded, open your Downloads folder/location of the downloaded file
  • Double-click mb-support-X.X.X.XXXX.exe to run the program
    • You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.

  • Place a checkmark next to Accept License Agreement and click Next
  • You will be presented with a page stating, "Welcome to the Malwarebytes Support Tool!"
  • Click the Advanced Options link
    5ae220dc8c030_welcomembst.png.fd2156a783
  • Click the Gather Logs button
    gatherlogs.png.6fb7abe3251f4a4f5fba47602
  • A progress bar will appear and the program will proceed to gather troubleshooting information from your computer
  • Upon completion, click OK
  • A file named mbst-grab-results.zip will be saved to your Desktop
  • Please attach the file in your next reply. Before submitting your reply, be sure to enable "Notify me of replies" like so:
     972599947_notifyme.jpeg.475d9f00582b41dc

    To save attachments, please click the link as shown below. You can click and drag the files to this bar or you can click the choose files, then browse to where your files are located, select them and click the Open button.
    mb_attach.jpg.220985d559e943927cbe3c078b


One of our experts will be able to assist you shortly.

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  • 4 weeks later...

Hello Malwarebytes,

The same issue over here. Malwarebytes gives an error and tries to connect to website 66.42.80.240 by port 51670 (and others) outbound.file c:\windows\explorer.exe.

Malwarebytes is telling me the website is being blocked because of Trojan horse. I did run Malware bytes scan for over 20 times and still gives the same error. Somehow Malwarebytes can't find it or remove it. Please help. This warning slows down the computer.

mbst-grab-results.zip

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Hi Henry, 

thnxz for your help. I already deinstalled chrome. Problem seems to be in microsoft edge. 
Malwarebytes telling me now outbound threat by c:\windows\systemapps\Microsoft.Microsoftedge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe. It's trying to connect to domain ferga.reimage.safecart.com IP adres 149.126.72.38

 

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Problem isn't solved yet.

I have already run the following programs:

-Malwarebytes
-Malwarebytes ADWcleaner
-hitman pro
-Rkill
-superantispyware
-Zemana
-total AV
-Avast

now only programm still scanning is freefixer.

Very strange, because when I run Malwarebytes it says "no problems found" 5 seconds later a pop up appears from Malwarebytes telling me it found a trojan horse...

 

 

 

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Please follow the instructions in this topic and then post the requested logs and information in a new topic in the malware removal area by clicking here and one of our malware removal specialists will assist you as soon as one becomes available to check and clear your system of any threats.

Good luck and I hope that this issue is resolved quickly for you.

If there is anything else we might assist you with please let us know.

Thanks

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