Jump to content

I´m infected, too ;-(


Recommended Posts

  • Root Admin

Hello @leucomax and :welcome:

The computer has some minor things going on but nothing too major.

What program is detecting and showing you this issue?  trojan.multi.genautorunreg.a

 

Please update your Kaspersky Antivirus and do a Full Scan with it and let me know what it finds.

Thanks

Ron

 

Link to post
Share on other sites

  • Root Admin

Okay, before you do that.

Then run the following.

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Right-click on the program and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan.
  • When finished, please click Clean.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Copy its content into your next reply.

 

RESTART THE COMPUTER

Then go ahead and run a NEW scan with Kaspersky and let us know if it still detects anything.

Thanks

Ron

 

Link to post
Share on other sites

  • Root Admin

According to that Kaspersky log it says it found a rootkit. Doesn't seem to say what specifically it was, but also says it removed it. Let's do another scan and see what we find if anything.

Please follow the directions from this topic and post back the logs.

 

Thanks

 

 

Link to post
Share on other sites

  • 2 weeks later...
  • Root Admin

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Thanks

 

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.