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falsepositive23456

My product detected as false positive

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Here is the log one of my users reported to me via email. I removed the IP address from the log.

 

Malwarebytes Management Server Notification
--------------------------------------------

Alert Time: 8/31/2018 8:54:45 PM
Server IP: xxxxxxxxxx
Notification Catalog: Client
Description:
Malware threat detected, see details below:

8/31/2018 8:52:23 PM    BFCWS-228       192.168.164.18  Trojan.Dropper  Quarantined     C:\Program Files (x86)\Advanced BAT to EXE Converter v4.11\ab2econv411\bfchlp4.dat
8/31/2018 8:52:23 PM    BFCWS-228       192.168.164.18  Trojan.Dropper  Quarantined     C:\Program Files (x86)\Advanced BAT to EXE Converter v4.11\ab2econv411\bfchlp4a.dat

Total count: 2.

--------------------------------------------
Comment: This email was generated by Malwarebytes Management Server. Please do not reply to this message.

ab2econv411.zip

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Hi,

I can't reproduce detection anymore, so this might have been fixed already. I see this was scanned last friday?

Can you make sure you have latest database and scan again?

 

Thanks!

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