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cacao123

How to get Malwarebytes Free WITHOUT the free 14 days premium trial

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Dear Community,

I am an avast free antivirus user but want to do an additional malwarebytes free scan occasionally.

I read that the Premium version of malwarebytes does not work problem-free together with avast, because both of them have a real time scanner included (and there are a few news that this problem got worse in the last days).

This is why I just want to perform the free malwarebytes scan once in a while.

But the website says, that the free-version of malwarebytes will also have activated the premium version for the first 14-days (which would result in a parallel real time scan of avast and malwarebytes which I would like to avoid.)

Is there any way to activate just the free version without the premium trial?

 

Thanks in advance,

cacao123

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***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes 3 Help forum.

 

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Thanks a lot for your quick answer!

 

I have 2 questions left:

1.) is it a good idea to make an occasional scan with malwarebytes free if you have avast free on your computer?

2.)And if I want to do a clean uninstall of malwarebytes afterwards is the procedure from https://forums.malwarebytes.com/topic/235914-uninstall-wont-work/?tab=comments#comment-1266331 still the correct way for a complete removal from a windows 10 computer?

Because I learnt that the "normal" uninstall process via "programs-->uninstall a program" (descriped here: https://support.malwarebytes.com/docs/DOC-1034) does not work completely for some AV-programs.

So what way of uninstalling malwarebytes is the best?

 

kind regards

 

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Yes, it is highly recommended to perform occasional scans with Malwarebytes Free as some antiviruses might miss some threats -

https://blog.malwarebytes.com/malwarebytes-news/ceo-announcements/2017/10/traditional-av-solutions-shown-ineffective-real-time-global-heat-map/

Personally, I am always going for the "normal" uninstall process, but you can also use mb-clean to remove MB if you want. :)

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thanks again for your answer,

I read a little in your support forum and stumbled over this topic/post: https://forums.malwarebytes.com/topic/236112-cannot-open-malwarebytes-3512522-premium/?do=findComment&comment=1267383

 

As far as I understand it, this issue should not affect me as I don't use malwarebytes premium (and just want to da the free scan), right?

Edited by cacao123

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Yes, that is correct. :)

22 hours ago, bdubrow said:

We have been working closely with Avast on this problem. They have discovered an issue with their driver implementation and are working on getting a fix released. They were not able to provide specific timing for this update yet. For any further details please reach out to Avast directly.

In the meantime, we continue to recommend disabling Avast's Real Site feature as the best work-around.

 

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I am often annoyed when the update is available, but after the download I learn that the premium version was installed.

I uninstalled and installed it again, which was a waste of time (obviously). 

Thank you for the link that describes how to turn off the trial version, but it needs updating.  The 2019 interface pretty much omits the last two steps.

 

Thank you.

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