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>PC acts weird

>Install Malwarebytes

>It asks if I want to try Premium for 30 days. I say no.

>Activates trial anyway

>Annoying popups all the time

>Try disabling features

>Still some annoying popups

>Especially everytime I run play.pokemonshowdown.com and it tells me that unaffiliated site is malware

>Today my Discord starts acting differently

>First it lags, then all messages fail to send properly and I have to manually resend for it to work

>Then even that stops working.

>Cue adding all ways to whitelist discord

>Still doesn't work

>Turn Malwarebytes off

>Discord doesn't work

>Turn it on again

>Discord works for moment, again doesnt

>Add more whitelists

>Turn off all protection except ransomware one

>Still doesn't work

>Turn Malwarebytes off

>Doesn't work

>Turn it back on

>Discord finally works

>Still get "Turned off real-time protection" Notifications despite fact I did it long time ago.

>They appear over and over again

>Installed Malwarebytes to get rid of issue that was slowing down PC

>Only didn't uinstall it cuz it seems to quarantine instead of remove bitcoin miners

>Seems like Malwarebytes is worse malware than all these bitcoin miners combined

>At least more annoying

 

 

Help.

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  • Staff

***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes 3 Help forum.

 

If you are having technical issues with our Windows product, please do the following: 

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If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply:

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In addition to providing the logs requested above, I have some questions:

>It asks if I want to try Premium for 30 days. I say no.

This was a feature in Malwarebytes 2.x, not 3.x, which based on the rest of your comments it sounds like you're installing. Are you installing Malwarebytes 3.x, if so, then there is no option to skip the trial by default.

>Annoying popups all the time

Can you clarify what popups please.

 >Try disabling features

What features did you disable?

>Especially everytime I run play.pokemonshowdown.com and it tells me that unaffiliated site is malware

A lot of times these "unaffiliated sites" are ad networks or perhaps some other malicious website opening in the background. The requested logs will give us a better idea.

>Today my Discord starts acting differently

There are currently no known issues with Malwarebytes and Discord. Especially if turning off Malwarebytes doesn't make the problem go away, this sounds like something else is causing the issue

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>Popups state that I have turned off the active defense - even when it was still active. Especially during World of Warships.

>All "active" options aside of anti-ransomware. Active web defense and such.

>Fair. Log is pretty much always same: http://prntscr.com/kprj00

>There is list of known issues between Malwarebytes and Discord that can be found via google search. Here is list of exceptions I had to add to make Discord work again, in addition to disabling active defenses: http://prntscr.com/kprin1

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Can you please provide the full log file mentioned in the first reply to your original post? This will give us much of the information we need to troubleshoot more effectively.

That being said, based on the screenshot you provided, it looks like your installation of Malwarebytes has been corrupted as your Component Package Version has been reset. You should be able to fix this by going to Settings -> Application and clicking Install Application Updates. If that doesn't help, you may need to use the Clean option from the Malwarebytes Support Tool to perform a clean re-install.

As for the Discord compatibility issue, can you share the information you've found? Many of us run Discord personally and there's been no discussion around Discord issues on this forum where we track this type of information.

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Corrupted, huh? That would explain a lot. Also, my bad, indeed 14.

Afraid "Update Now" sends me to shop  Nevermind its probably about premium, not about tool itself.

 

As for informations I've gathered, here is how it went:

>It started to delay discord (for few hours)

Then, within hour:

>It started to block discord messages (the moment they were sent, they were red. Had to right-click on each and re-send)

>Then re-sending stopped working

>Then loading some servers became impossible

>Then same with images.

>Eventually entire app was cut off internet (so, it probably cut connection, not app itself - I think whitelisting IP and domain helped solving issue most), and site itself (one you use to access app online if program isn't working) was unaccesible (but "down for everyone" site listed it as being online)

 

mbst-grab-results.zip

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Are you still having issues after the re-install? I noticed you have AVG, which their latest update caused some issues with Malwarebytes. To solve this, open AVG and go Settings -> Menu -> Components and disable their Fake Website Shield. You may need to reboot. After doing this, things should work quite a bit better.

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