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Malware/Adware that is undetected by Malwarebytes


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Good evening, I just built a new computer and it seems that it has been infected with adware. A new tab is opened in chrome every 45-60 minutes with unwanted ads. I was also infected with a more malicious malware from the same source that would close chrome whenever a search for Malwarebytes or other Malware removal tools were searched. However I circumvented this issue with Malwarebytes loaded on a USB drive. As a side note, the PC has an M.2 SSD and 2 1TB HDDs installed if that makes a difference.

Malwarebytes and Adwcleaner seemed to have taken care of the malicious malware, however it does not detect the adware that seems to open a new tab in chrome with ads every 45-60 minutes. I have also tried Roguekiller and CCleaner, but none of them seem to have worked.

Browsing the forums I have a general idea of what is needed to help me and have attached the files below. Any help is greatly appreciated. Thank you for your time.



Malwarebytes Summary.txt

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Your logs are clean.

Your copy of Chrome may have been compromised

step1.gif Remove Chrome from your Computer and reinstall a fresh copy later.

step2.gif Before you remove Chrome Export your Bookmarks
Chrome will export your bookmarks as a HTML file, which you can then import into another browser.

How To: http://ccm.net/faq/31791-how-to-backup-your-google-chrome-bookmarks

step3.gifIf you sync you account you must remove it before you save your bookmarks etc...
Delete Your Google Chrome Browser Sync Data if you sync with other defices. <- Important ...

step4.gif Clear your Chrome cache and cookies

step5.gif Remove Chrome using the the instructions on this page.

step6.gif Re-install Chrome and the Bookmarks.

Keep me posted.




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  • Root Admin

Glad we could help.

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