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So i have that annoying hku goes back and back. I tried deleting it manually without mbam scans first,then, (i cant delete it even with regdellnull) it deleted my computer cant open anything, so i force shut down laptop. user got deleted and created another user without admin rights and cant open task manager. my laptop would be doomed if not for mbam but it is still there and always comes back. help in deleting that *****.? i also got those annoying pop-up shortcuts that always comes back image is shown below.

 

 

Addition.txt

FRST.txt

hku disable registry and task manager appeared after restart and scan while i was trying to manually delete the hku 1-5-21.txt

pop up shortcuts.docx

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Hello @acerging and :welcome:

Please uninstall all versions of Java. Then run the following and post back the log

 

Please visit this web page and read the ComboFix User's Guide:

  • Once you've read the article and are ready to use the program you can download it directly from the link below.
  • Important! - Please make sure you save combofix to your desktop and do not run it from your browser
  • Direct download link for: ComboFix.exe
  • Please make sure you disable your security applications before running ComboFix.
  • Once Combofix has completed it will produce and open a log file.  Please be patient as it can take some time to load.
  • Please attach that log file to your next reply.
  • If needed the file can be located here:  C:\combofix.txt
  • NOTE: If you receive the message "illegal operation has been attempted on a registry key that has been marked for deletion", just reboot the computer.

 

Thanks

Ron

 

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hi, thank you for your reply. downloaded combofix, since i didnt see the run or save pop up i just copied it from my downloads to desktop. once i open the laptop i scan it with malwarebytes first then scan it with combofix. didnt do anything except i have seen a folder in c which have alot of letters  i opened it there is cmd, regdellnull, svchost and other system files after that combofix disappear from my desktop. cant see the hidden files. i think it overrides the commands and delete anything that harms it .hellpppppp. no  log.txt combofix deleted on its own. help pls.

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  • 2 weeks later...


Please download the attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

fixlist.txt

 

Thanks

 

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  • 2 weeks later...

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Thanks

 

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