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Any known interaction between MWB3 and McAfee Endpoint Security?


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Have been having a problem of late where my computer boots fine, everything running well, then five minutes (or so) after boot, I get a popup from McAfee "issue detected". Digging further into McAfee shows the following error: "McAfee Endpoint Security Issue: Exploit Prevention is not responding. Issue: On-Access Scan is not responding. Issue: ScriptScan is not responding." Only way to fix it (as best as I can tell) is to reboot.

This happens about 75% of the time when I boot. Notably, on the occasion that I pass the five minute mark and everything continues to work well, I can leave the computer on for hours and there aren't any issues.... this seems to be something specific to that five minute mark.

Have reinstalled McAfee without change.

Any chance this could be an MWB issue? I've already put two of the main .exe files from McAfee on my MWB exclusion list.

Thanks!

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Greetings,

I do not know of any issues specific to McAfee, however it is a possibility.  I would suggest testing by disabling individual features in Malwarebytes temporarily to test and see if disabling any of them consistently eliminates the issue.  I would recommend disabling each one at a time to test, restarting after disabling each one and letting the system run for a while until the issue occurs again or until you are confident that sufficient time has passed that it is not going to.

Each protection component may be disabled by right-clicking on the Malwarebytes tray icon and then clicking on the protection component name that you wish to disable and then clicking Yes to the User Account Control prompt.

The first module I would suggesting disabling would be Ransomware Protection, then Exploit Protection, then Web Protection and finally Malware Protection.  If none of those resolved it you may try disabling the self-protection component which may be found in the main Malwarebytes UI under Settings>Protection near the bottom of the Protection tab.  To ensure accurate findings please re-enable each disabled module after testing it before you disable the next one so that you know for certain that you've narrowed it down to just one module assuming you find one that works.

Please let us know your findings.

Thanks

Edited by exile360
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